طلال الدويري

Appointed to architect and lead the end-to-end logistics function for Noon Co.s flagship Supermall q-commerce
programme, a strategically critical, Kingdom-wide initiative designed to redefine rapid commerce delivery in Saudi
Arabia. Accountable for the full programme operating budget and a team of 70+ across network design, facility
management, last-mile delivery, and cross-functional alignment.
Strategic Programme Delivery
• Delivered the Supermall q-commerce programme live at national scale, establishing full operational coverage
across the Kingdoms geographic footprint and positioning Noon Co. as a dominant rapid-delivery player in
KSAs e-commerce landscape.
• Restructured the total programme budget through systematic cost redesign, smarter vendor contracting, and
operational efficiency gains from Day 1 of programme inception.
• Redesigned end-to-end delivery time Kingdom-wide, optimising last-mile route design, dark store placement,
and carrier SLA frameworks to unlock rapid fulfilment capability.
• Drove nationwide operating cost efficiencies through data-driven carrier negotiations, dynamic route
optimisation, and rigorous 3PL vendor performance management across all KSA regions.
Facility Management, Compliance & Standardisation
• Enhanced facility standards across all Supermall locations to comply fully with SFDA and ISO 9001
requirements, institutionalising preventive maintenance protocols, health & safety frameworks, and space
utilisation benchmarks.
• Reduced maintenance and repair costs by standardising facility management practices, consolidating service
providers, and introducing structured preventive maintenance cycles across all sites.

Operations,
• Implemented real-time KPI dashboards and SLA monitoring systems, significantly improving on-time delivery
rates and customer experience metrics across the entire national network.
• Directed end-to-end logistics real estate strategy: site selection, lease negotiation via the National Ejar
Platform, facility design, and build-out for fulfilment and distribution centres nationwide.
Technology Stack: WMS
◦ Last-Mile Delivery Platforms
◦ ERP Systems
◦ BI Dashboards
◦ Real-Time Tracking Tools
◦
Route Optimisation AI

-Premier privet hospital of 300 bed & IMC network centres
-Responsible for managing the inbound and outbound material planning, inventory level, warehouses, and fleet management.
-Manage and evaluate supply chain contracts; negotiate and asset vendors performance to ensure stakeholder technical requirements and financial terms meets.
-Plans and breaks down the organizations changes and mission into effective practical procedures.
-Manage logistics operations for over 15 million units and +12K SKUs, including medications, medical supplies, equipment, furniture, stationery, F&B, and laboratory tests.
-Manage to obtain logistic & Warehouse accreditation of SFDA, JCI, CBAHI and Civil defence warehousing requirements.
-Identify the necessary training programs for employees to meet the required quality work standards
-Reviewing Supply chain and logistics reports with top management.
-Utilize the WMS System to manage inventory levels and distribute goods using the JIT, KANBAN, and FIFO approaches.
-Managed to establish a disposal procedure along with a scope of work for the resale bidding approach.
-Manage inventory and material management on monthly and annually.
Achievements:
-Achievements recorded as exceeding logistics target for 2023, with 99% expiration management, 97% availability, and 101% cost optimization.
-Process optimization achieved 120%.
-In 2023, we achieve successful design and implementation of a new warehouse layout, racking system, and green logistics equipment.

-Manage and maintained a database of preferred vendors and negotiated prices.
-Collaborated with cross-functional teams to establish annual rebate criteria that meet all procurement requirements.
-Generates detailed Bill of Materials (BOMs) for assemblies that facilitated efficient procurement and manufacturing.
-Managed purchase orders and ensured timely delivery with cross-functional team.
-Maintain and evaluate vendor partnerships, and explore opportunities for business expansion.
-Negotiate and manage vendor contracts to ensure cost-effective and agreement validation.
-Coordinate with the logistic unit and prior users to confirm acquiring standards.
-Work to implement a comprehensive procurement strategy that reduced total costs by 12%.
Achievements:
-Reduce annual procurement cost by 32% in 2018 and 33% IN 2019
-Successful meet Supply chain JCI, CBAHI accreditation.
-Developed and implemented a streamlined purchasing process that improved the speed of procurement by 30%

Led a team of 25 across integrated supply chain, procurement, logistics, and facility management functions for high
value giga projects.
• Directed integrated supply chain, procurement, logistics, and facility management for high-value giga projects
including the 3rd Saudi Holy Mosque Expansion Project, achieving significant consumable cost reductions
through strategic sourcing and supplier rationalisation.
• Led digital transformation initiatives, standardising shared services and integrating e-procurement platforms
with ERP, while developing risk frameworks to mitigate disruption in complex, multi-contractor environments.
• Governed all parties compliance with contract terms, directing variation order management, cost/schedule
tracking, and structured dispute resolution.
• Established RACI-based project governance frameworks across contractor, supplier, and internal stakeholder
groups, ensuring on-time delivery of project milestones.
• Represented the Ministry of Finance as an official member on several inter-agency committees, contributing
to strategic alignment across government procurement and infrastructure workstreams.
Technology Stack: ERP (Dynamics AX)
◦ E-Procurement Platforms
◦ Facility Management Software
◦ BIM Coordination
Tools

Led a team of 105 directing end-to-end warehouse operations across a 25, 000+ SKU medical supply chain network
spanning 120+ clinical locations in Jeddah.
• Sustained industry-leading product expiration control and availability, consistently exceeding hospital-grade
compliance thresholds (JCI & CBAHI).
• Centralised multi-site warehouse operations, driving inventory accuracy, standardisation, and reduction in
inter-site transfer delays.
• Ensured full regulatory compliance with SFDA, JCI, and CBAHI standards across pharmaceutical, medical
device, and non-medical supply streams.
• Partnered with clinical department heads to align inventory planning with patient care demand cycles and
seasonal utilisation patterns.
Technology Stack: WMS
◦ ERP (Dynamics AX)
◦ Inventory Management Platforms
◦ SFDA Compliance Tools

-HealthCare leading Polyclinics and care centre
-Set up and manage the supply chain annual budget.
-Ensure 98% service and material availability through annual MRP forecasting and consumption modelling in the supply chain.
-Developed communication channels with teams for inventory tracking, order placement, shipment expediting, resulting in an improved supply chain efficiency.
-Analysed data to identify trends and opportunities to improve the supply chain functionality.
-Developed and implemented a risk management system that identified and addressed potential supply chain disruptions.
-Reviewing financial data to identify trends, potential risks, and areas for improvement with top management.

-Manage inventory and material management on monthly and annually.

Achievements:
-Succeeded to establish with cross-functional teams to implements supply chain & financial reporting module.
-Achievement record of 2021 Established MRP system
-Manage to Achieve 2021 target of 98% cost reduction and material availability.
-We have successfully met the supply chain and operation requirements for CBAHI accreditation in 2021

Led a team of 15, overseeing centralised procurement of strategic CAPEX and OPEX categories across the clinical
group, driving supplier negotiations, contract governance, and cross-functional stakeholder alignment to deliver cost
optimisation, regulatory compliance, and measurable improvements in operational performance.
• Delivered cumulative cost savings over ~2 years through strategic sourcing and supplier consolidation,
renegotiating 40+ vendor contracts while maintaining full service quality and supply continuity.
• Built and managed a preferred supplier panel under a Supplier Performance Management (SPM) framework,
improving on-time delivery rates and reducing non-conformance incidents across the supply base.
• Designed and deployed a KANBAN replenishment system and WMS across a nationwide clinic network,
eliminating stockouts and improving inventory turnover across all locations.
• Led S&OP cycles and built MRP/ERP infrastructure from scratch across the entire clinical group, digitising
procurement, inventory, and supplier management end-to-end.

• Managed the full procurement lifecycle — market analysis, RFQ/RFP issuance, tender evaluation, contract
award, and supplier onboarding — across IT, facility, pharmaceutical, and medical/non-medical CAPEX &
OPEX categories, maintaining full SFDA, JCI, and CBAHI compliance.
• Negotiated long-term supply agreements resulting in year-over-year cost savings and improved delivery
SLAs. ERP Systems
◦ E-Procurement Platforms Contract Management Systems
◦ Vendor Scorecards

- Shift leader ‘’ensure logistic functions applied smoothly‘’
- Seasonal demand forecasting( Hajj season)
- Daily shipments scheduling
- Inventory controller

-Reported damaged packages and equipment to Manager immediately
-Reported any damages, hazards, or safety concerns to the supervisor for prompt resolution
-Implemented advanced analytics techniques such as linear and logistic regression to identify correlations and predict outcomes
-Assured loading shipment and deliveries on time And also Set up daily delivery schedule.

• Provided strategic advisory and project oversight across multiple concurrent multi-disciplinary engineering
and infrastructure projects, applying structured risk management frameworks to protect timelines and
budgets.
• Directed hospitality operational readiness and supply chain planning for Holy Cities and visitor-facing
infrastructure, ensuring full compliance with governmental regulations and international hospitality standards.