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Talal Al-Ashab, E-Commerce Specialist

Talal Al-Ashab

E-Commerce Specialist·Jassim Al-Wazzan

Kuwait

Master's degree, MBA in eCommerce

Work experience

Total years of experience: 9 years, 9 months

E-Commerce Specialist

March 2026 - May 2026

Jassim Al-Wazzan

Al Kuwait, Kuwait

March 2026 - May 2026

- Created an eCommerce website for one of our Brand and store in Shuwakh “Bayara” and I uploaded all the products data.

- Created an eCommerce website for our store in Shuwakh called “Asawag” & I uploaded all the products data.

- I was working on a Water App inspired by Abraaj Water App which was supposed to represent our water brands like Fiji, Volvic & Aqua Gulf.

- Created an internal tool which allows my co-workers to easily review and access all the Jassim Al-Wazzan products that are listed on Talabat without the need of using their phone and search manually for the products What previously required approximately 3-5 hours of manual work can now be completed in around 1-2 minutes.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

E-Commerce & Digital Marketing Specailst

July 2025 - February 2026

Armada Group

Al Kuwait, Kuwait

July 2025 - February 2026

- Achieved #1 Google search ranking in Kuwait for high-traffic keywords such as Abaya, Hijab, Denim, Kaftan, Cardigan & Skirt and increased our visibility using other keywords in more than 6 countries driving organic traffic growth.

- I fully automated the job of my co-worker, who is a content writer, from writing product names, descriptions, categorizing products, translating, formulas like xlookup, concatenations and much more, to being a fully autonomous job cutting time from hours a day to 10 minutes.

- Made the search experience much smarter on both website and app using UNBXD Search Engine by adding synonyms and search rules.

- Designed and implemented a content automation tool for the content writers that enhanced their workflow efficiency, reducing manual processing time from 30 minutes to 6.7 seconds while eliminating human errors.

- Built a local Keyword Rank Tracker for Armada Brands with automated reports and historical comparison, boosting SEO impact and reducing costs.

- I created a browser extension that would decode all of skus in real time which helped me increase my Merchandising productivity on Magento 2.

- I created a website that saves several hours to exactly one second for my co-worker, parsing product attributes from the product descriptions required for bulk product uploads.

- I created a website that allows me to paste skus by bulk and decode them instantly by their Brand, Season, Gender, Product Type, Years & Color with the option to export to CSV or Excel.

- Created an all in one dashboard for the Riva business for my ecommerce manager so she can see all types of the reports, charts, tables she needs and the performance of campaigns.

- I created a tool that creates Meta titles and descriptions based on product names and attributes using AI. This tool helped create the Meta data for thousands of products that were missing their Meta information on the Riva Fashion website.

- I created a tool which allowed me to increase the productivity of my co-workers and reduce mistakes in categorizing products from 20 minutes to 20 seconds and less.

- I’ve created scripts that automated a couple of my daily tasks.

- Creating & optimizing Google Ads campaigns in Kuwait, Saudi Arabia, United Arab Emirates, Oman & USA.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Senior E-Commerce & Digital Marketing Specialist

October 2022 - July 2025

Alghanim Industries - Safat Home

Al Kuwait, Kuwait Hybrid

October 2022 - July 2025

— Made the website and app search engine much smarter by adding hundreds of Arabic & English synonyms across Kuwaiti, Levant, and Egyptian dialects based on zero-results search reports.

— Created search rules based on customer intent to deliver more accurate and relevant search results.

— Built an all-in-one performance dashboard integrating GA4 data from both the website and app, alongside Google Ads campaign data — showcasing top-performing products, revenue split (web vs app, Android vs iOS), impressions, clicks, and more through visualized charts.

— Launched a targeted App Store campaign using competitor-related keywords (e.g., IKEA, Abyat, Midas), resulting in the iOS app outperforming the website in transaction volume.

— Introduced a solution that boosted online sales, improved customer satisfaction, and streamlined development — reducing canceled/rejected payments by 82%.

— Managed Google Ads campaigns focused on driving traffic, increasing app installs, and boosting online sales.

— Achieved a total ROAS of 2, 098% across Google Ads campaigns from Jan to Sep 2024, generating 649, 400 clicks and 20.5 million impressions — resulting in six-figure revenue.

— Implemented UTM tracking links for homepage banners and social media posts to measure performance and gain actionable insights.

— Designed animated, responsive HTML5 banners using Google Web Designer and Figma.

— Created bilingual (Arabic & English) push notifications for web and app via Insider.

— Helped design and finalize CMS page layout prototypes using Figma for upcoming campaigns.

— Designed online-exclusive banners with different adaptations for desktop, mobile, app, and Instagram.

— Uploaded and updated website and app banners using HTML and CSS.

— Created and modified invoices in SAP to work around Magento integration bugs.

— Resolved eCommerce-related customer service tickets efficiently.

— Coordinated with the development team to fix bugs and implement new features.

— Wrote SEO-optimized page titles, meta descriptions, and keywords to improve page ranking.

— Used Google Analytics to monitor traffic sources, content engagement, and customer behavior.

— Called high-value customers to recover abandoned carts and complete sales.

— Refreshed homepage product nominations weekly based on sales performance and new arrivals.

— Created and coded campaign-specific Terms & Conditions pages using HTML and CSS.

— Edited product images using Photoshop — removing unwanted elements, compressing, resizing, and creating lifestyle imagery using generative fill.

— Assisted in mass uploading of product content, descriptions, and images in both Arabic and English.

— Developed a custom script to trigger bulk updates of SKU prices and stock feed, fixing sync issues between SAP and the platform — saving hours of manual work.

— Supported customers in showrooms during peak times (shoulder-to-shoulder assistance).

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

E-Commerce & Social Media Coordinator

September 2019 - October 2022

Digits Apple Authorised Reseller

Al Kuwait, Kuwait Hybrid

September 2019 - October 2022

— Ive implemented an idea that everyone opposed, discouraged and kept postponing for months which
increased the sales in both showrooms and service centers, also it made it possible to sell somewhat expensive
deadstock while hurting the competition.
— Helped in creating an eCommerce Multi-Vendor website.
— Helped in Creating a separate website for selling digital cards like iTunes, Razer Gold, etc.
— Consistently advocated for an idea that once implemented, increased the sales in both showrooms and service
center and made it possible to sell expensive deadstock while hurting the competition.
— Created a Google Spreadsheet that automatically scrapes prices from competitive websites like x-cite, mobile
200, Best Al-Yosifi and more using XPath elements and CSS selectors within formulas.
— Designing CMS pages for the marketing campaigns using Elementor & UX editor.
— Managing, Planning, Designing & Recording content for social media.
— Designed, and managed web-based ad campaigns on Facebook, Instagram, Snapchat & TikTok.
— Helped in packaging customer orders & the delivery process during the COVID-19 pandemic.
— Coordinated with the warehouse in charge & the drivers to make a better delivery workflow process.
— Managing inventory of Showrooms and Warehouses.
— Scanning and checking devices for manufacturing defects using Apple software and guidelines.
— Receiving devices from customers and merchants who sell Apple products in Kuwait for diagnostic purposes.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

E-Commerce Content Writer

January 2020 - March 2021

Sheeel & Taw9eel

Al Kuwait, Kuwait Remote

January 2020 - March 2021

— Coordinating with other content writers to be able to push products online as fast as possible.
— Recategorized the entire electronic items database to fit the new standardized system of categorization.
— Took ownership of quality assurance of the electronics teams work.

Company industry:
Internet & E-commerce
Job role:
Marketing and PR

Call Center Agent

March 2019 - September 2019

Aseer Time

Al Kuwait, Kuwait

March 2019 - September 2019

— Created a chatbot that answers all the call center agents questions about products with their contents,
services, branch timings, branch managers & drivers phone numbers.
— Implemented an idea resulting in a 3x increase in sales (600 to 1.8K orders/day), reduced losses, while boosted productivity in the call center & restaurants. — Coordinating with the marketing team for releasing and promoting products. — Adding product names to our ERP System, Ajwan with their prices. — Educate call center agents about upcoming product releases, influencers, and entrepreneurs collaborating with us. — Building a strong relationship with all the cashiers and managers with all branches. — Inputting customers orders from Talabat & Carriage to Ajwan. — Receiving customers orders through phone calls & Whats App.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Volunteering

March 2019 - March 2019

Refood

Al Kuwait, Kuwait

March 2019 - March 2019

— Packaging and distribution at the warehouse.
— Checking the inventory: Arraignment of products and checking validity.
— Coordinated food items for disadvantaged families.

Company industry:
Non-profit Organization
Job role:
Community Services

Sales Associate

September 2016 - March 2019

Azadea Group, ZARA

Sharq, Kuwait

September 2016 - March 2019

— Directing customers to merchandise within the store.
— Superior product knowledge.
— Maintaining an orderly appearance throughout the sales floor.
— Introducing promotions and opportunities to customers.
— Trained new team associates in the product industry, to enhance selling techniques & company procedures.
— Implemented up-selling, cross-selling strategies such as recommending accessories and complementary purchases to boost revenue.
— Tracked stock using company inventory management software.
— Applied security & loss prevention training toward recognizing risks and reducing store theft. — Transferring products from showrooms to warehouses and vice versa.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Nexford

August 2026

August 2026

Master's degree, MBA in eCommerce

United States

I'll finsh studing in 2026 Inshalla.
View attachment

Arab Open University - Kuwait

February 2024

February 2024

Bachelor's degree, Business Administration

Kuwait

I finshed studying in 2024
View attachment

AL Wataniya

May 2015

May 2015

Diploma, Science

Kuwait

GPA (percentage): 72%

GPA (percentage): 72%

I finshed studying in 2024.

Skills

Sales Online
Expert
Sales Online
Expert
Google Analytics
Expert
Google Analytics
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Magento
Expert
Magento
Expert
Sales
Expert
Sales
Expert
Google ads
Expert
Google ads
Expert
After effects
Beginner
After effects
Beginner
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
Team management
Expert
Team management
Expert
Teamwork
Expert
Teamwork
Expert
Office work
Expert
Office work
Expert
Sales support
Expert
Sales support
Expert
Magento 1.9
Expert
Magento 1.9
Expert
digital marketing
Expert
digital marketing
Expert
Ecommerce
Expert
Ecommerce
Expert
Call Center
Expert
Call Center
Expert
Website Management
Expert
Website Management
Expert
Figma
Intermediate
Figma
Intermediate
PHOTOSHOP
Beginner
PHOTOSHOP
Beginner
APPLE PRODUCTS
Expert
APPLE PRODUCTS
Expert
Tech savvy
Expert
Tech savvy
Expert
web content
Expert
web content
Expert
Research
Expert
Research
Expert
wordpress
Expert
wordpress
Expert
Woocommerce
Expert
Woocommerce
Expert
Apple Search Ads
Expert
Apple Search Ads
Expert
Call center Operations
Expert
Call center Operations
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
Windows Installation & Troubleshooting
Intermediate
Windows Installation & Troubleshooting
Intermediate
Computer Savvy
Expert
Computer Savvy
Expert
Microsoft Office & G Suite
Expert
Microsoft Office & G Suite
Expert
Problem solving
Expert
Problem solving
Expert
Data Collection
Expert
Data Collection
Expert
social media marketing
Expert
social media marketing
Expert
Marketing
Expert
Marketing
Expert
merchandising
Expert
merchandising
Expert
marketing research
Expert
marketing research
Expert
market research
Expert
market research
Expert
web content management
Expert
web content management
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Magento
Expert
Magento
Expert
Management
Expert
Management
Expert
Algolia
Expert
Algolia
Expert
E commerce
Expert
E commerce
Expert
Sales
Expert
Sales
Expert
SEO
Intermediate
SEO
Intermediate
Google Adwords
Expert
Google Adwords
Expert
UNBXD
Expert
UNBXD
Expert
ADVERTISEMENT
Intermediate
ADVERTISEMENT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
FACEBOOK
Intermediate
FACEBOOK
Intermediate
FIREBASE
Intermediate
FIREBASE
Intermediate
GIT VERSION CONTROL SYSTEM
Intermediate
GIT VERSION CONTROL SYSTEM
Intermediate
INSTAGRAM
Intermediate
INSTAGRAM
Intermediate
POST COMMIT
Intermediate
POST COMMIT
Intermediate
SNAPCHAT ADVERTISING
Intermediate
SNAPCHAT ADVERTISING
Intermediate
TIKTOK
Intermediate
TIKTOK
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Apple Search Ads Certified.
Google Analytics for Beginners.
Cyber Security Awareness Training.
Algolia Certified Business User (ACBU).
Fundamentals of Digital Marketing
Algolia Certified Advanced Business User (ACABU).
Dealing With Difficult People In Life & Work
Mega Digital Marketing Course A-Z: Market The Product To The World.
Certificate in Cyber Security for a Course Completion
Certificate in Branding & Brand Management: Branding Strategy Brand Tactics.
Certificate in Mastering Digital Marketing: SEM, SEO, & Social Media
Algolia Certified Advanced Business User (ACABU)
Algolia
Nov 2025
Show credentials
Algolia Certified Business User (ACBU)
Algolia
Nov 2025
Show credentials
Branding & Brand Management: Branding Strategy Brand Tactics
Mastering Digital Marketing: SEM, SEO, Social Media and Beyond
Apple Search Ads
Google Analytics for Beginners
Jul 2020 - Jul 2024
Show credentials
Fundamentals of Digital Marketing

Hobbies

  • Cryptocurrencies.
  • Invested small amounts in
  • Taking a selfie every day for almost 7 years.
  • Video Games.
  • Swimming
  • Basketball,
  • Automating the boring stuff at work.
  • E-Commerce
  • Walking
  • Basketball
  • swimming