Talha Rais, System Administrator AM Grade

Talha Rais

System Administrator AM Grade

Patients` Aid Foundation, Jinnah Hospital

Location
Pakistan - Karachi
Education
Bachelor's degree, Computer Science and Computer Networks
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

System Administrator AM Grade at Patients` Aid Foundation, Jinnah Hospital
  • Pakistan - Karachi
  • My current job since July 2019

• Lead Deployment Team of Major Projects of Jinnah Hospital, JPMC Data Center, Cyber Knife 2, PACS System, Zaviya BBMS, HISM, LIS, etc,
• Responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure.
• Also involved in technical research and development to guarantee continuous innovation within the infrastructure, understanding product roadmap, providing expert level knowledge for architectural and operational functions, ensuring optimal configuration, and providing highest level technical support, troubleshooting, and problem resolution
• Managing the infrastructure, including firewalls, switches, databases, voip, malware protection software and other processes.
• Monitoring the system daily and responding immediately to security or usability concerns.
• Collecting needs/requests and proposing solutions.
• Upgrading systems and processes as required for enhanced functionality and security issue resolution;
• Creating and verifying backups of data and disaster recovery procedures;
• Managing the configuration and operation of client-based computer operating systems;
• Responding to the help desk requests and solving them;
• Installing and testing computer-related equipment;
• supervising and teaching the IT staff.
• Maintenance and management of HISM (Hospital Information System Management).
• Maintenance and management of LIS (Lab Information System).
• Reviews, develops, and designs technology systems in collaboration with International Medical Bio-Engineering Companies
• Assists in the development of, and complies with, all standards regarding documentation, end user instructions, computer deployment, ticket logging, and monitoring
• Addresses a variety of system integration issues including hardware migrations, OS/Firmware upgrades, software maintenance/conversion, capacity planning issues, and new applications requirements
• Maintains development, test, and production environments as required
• Prepares, reviews and contributes to online support knowledgebase for HISM, LIS, etc applications and systems
• Remains current with the latest trends in field of expertise by participating in ongoing training and development as directed by management
• Monitors and maintains system and software security, in cooperation with security administrators
• Ensures system security and integrity by designing, implementing, and supporting access control, authentication, authorization, and accounting systems
• Ensures ongoing effectiveness of these systems by tracking and applying security updates from database vendors

Network & Commercial Audit Administrator at Epla Laboratories
  • Pakistan - Karachi
  • March 2017 to June 2019

IT Department

• Upgrade Domain server to 2012 Server and its Policy & Administration,
• Deployment of NAS Server, and Terminal
• Manage and Upgrade Mdeamon Email Server along with G-Business Suit.
• Deployed Linux Firewall and Monitoring Services.
• Configuration of Switches, Routers and Firewall with Network Vendor.
• Web Development, and Update Website of Company
• ERP Software Handling and Managing & Updating with Siddat Hyder CO.
• MIS Procurement System.
• Purchasing of Technical Specification of required Items.
• Integrating of Network Equipment along with third Party Vendor.
• Data warehousing / Outsourcing IT related procurements.
• Audit Review of MIS.
• Insurance, SLAs and Audit Procedures.
• NMS Logs Analysis.
• Video Conferencing.
• CCTV Monitoring and Troubleshooting

Commercial Audit Department:

• Undertake targeted investigations / audit of contracts indicating abnormal results as instructed by the Management and promptly reporting findings.
• Monitor on an on-going basis the commercial performance and forecasts of projects falling within the audit program.
• Demonstrate an understanding and awareness of the commercial reporting structure within the Group.
• Provide guidance and advice on policy, procedures and process where requested.
• Provide guidance on the preparation and submission of monthly valuations and deliver training to managers and surveyors to ensure commercial procedures.
• Monitoring Doctor Orders and Field Force Expanses.
• Auditing of the commercial activities of Profit Centers (Human Health, Export, Animal Health)
• Monitoring the Sales on Daily & Weekly basis across the board and liaise with Managers for betterment in sales
• Evaluate the performance of Sales Field Force according to the given targets on minute basis keeping the record of field force turn over
• Tracking the location of field force as per given their plans on daily basis.
• Preparing the YTD presentations of different business units on quarterly basis
• Preparing and Managing Annual Budgets of the company which includes Profit Centers (Human Health, Institutions & Animal Health) and Cost Centers (Finance, HR, Production, SCM, QC, IT & Engineering)
• Maintaining brick wise sales data on monthly basis for analyze the worth of bricks sales against expenses
• Designing of packaging & promotional materials for Product Managers & Yearly Planner of the Company
• Monitoring expiry management system to ensure the liquidation of near expiry products at distributor level
• Monitoring promotional activities against sales v/s expenses
• Travelling to cities as and when management required for distributors handling matters and physical stock management

System Support Engineer. at Atlas Battery Limited
  • Pakistan - Karachi
  • March 2013 to February 2017

• Administration of Domain, TMG, NAS, Terminal and Email Server
• Managing and Troubleshooting IBM Lotus Notes Email Server
• MIS Procurement System.
• Purchasing of Technical Specification of required Items.
• Integrating of Network Equipment along with third Party Vendor.
• Data warehousing / outsourcing IT related procurements.
• Audit Review of MIS.
• Insurance, SLA and Audit Procedures.
• Having Sound Knowledge of EBS Oracle Suite.
• Configuration of Switches, Routers and Firewall with Network Vendor.
• System Support and Network Troubleshooting and Servers Maintenance.
• NMS Logs Analysis.
• Video Conferencing through Polycom Device
• Working on Different Project

Project: Atlas Metal:

• Complete Procurement for MIS.
• Deployment and Integration of Network Infrastructure, Systems and Servers, UPS, and FM-200
• SLA of Servers, Network Equipment, and Data Center.
• Cisco Routers and Firewall Configuration along with Network Vendor
• Support for Smooth Continuity of Business Operation.

Project: SIL:

• MIS Procurement Process.
• Implementation of Network Infrastructure.
• Integrating of Network with existing company Network.

IT Executive. at Liberty Book pvt Ltd
  • Pakistan - Karachi
  • March 2012 to March 2013

• System and Network Administration along with Troubleshooting.
• Troubleshooting POS retail Software and Manage to working fine
• Integrating Outlets with head office.
• Data warehousing / outsourcing IT related procurements.
• Coordinate with POS retail Software Vendor for troubleshooting and upgrading
• Looking after Ecommerce Section and Social Marketing
• Maintain and look after Liberty books Website and coordinating vendor for domain and hosting services,
• Maintain Website updates with new arrivals item
• Maintaining Employees Complain through Ticketing System by using Software.
• Emailing and Order Verification of Ecommerce.
• Looking after social website i.e. Facebook, twitter, Blogs, etc. along with Marketing Department
• Sending Marketing SMS and Newsletter through software to Valuable Customers
• CCTV and DVR monitoring of all outlets from Head office.
• Maintain and Troubleshooting for CCTV live coverage.
• Troubleshoot SQL database.
• Maintained, Backup and Restoring Corrupt SQL Database.
• Monitoring PC activities for Employees.
• Purchasing and quotation from vendors.
• Working on new project and research for new implementation on software and hardware
• Maintaining Outlets and Head office Stock Inventory.
• Checking gate passes and TO and FROM IT Accessories Reporting.
• Resolving and Updating Records for Customer Complains and Queries.
• Reporting for daily activities of the IT department along with assistant Team
• Reporting for Daily Queries and Customer Complains.
• Reporting for Website and Social Networking Updates.

IT Project Head. at Empact Brand Activation
  • Pakistan - Karachi
  • February 2010 to March 2012

Project:

Sprite Cricket Next Season I
Coca Cola Cricket Junoon
Sprite Cricket Next Season II

• Hand on Experience on “ Pitch Vision ” Software imported from England specially for the Project Sprite Cricket Next version 1 & 2 and related other Software,
• Hand on Experience and working over software using an Coke Cricket Junnon Project,
• Hand on Experience and working on Facebook Application for another Project.
• Give Training to assistant on project related software.
• Administration of Information System
• Troubleshooting and maintain LAN/WAN network and hardware on open environment.
• Reporting from assistance and check daily target.
• Reporting for daily activity.

System Engineer. at FD&C
  • Pakistan - Karachi
  • January 2009 to February 2010

• Creating & Managing user Account,
• Adding new computers to the network,
• Controlling and Managing Software and Hardware solution, Troubleshooting Network Problems and fault.
• Managing Account database of the organization,
• Web Development and updating according to condition.
• Managing graphic and Dditing images according to requirement,

Education

Bachelor's degree, Computer Science and Computer Networks
  • at Federal Urdu University of Arts, Science and Technology
  • December 2008
Diploma, Electronic and Electrical Engineering
  • at Government college of Technology SITE
  • February 2005

Find on CV

Diploma, Information Technology and Information Management
  • at University of Karachi
  • December 2004

Specialties & Skills

IT Project Management
IT Management
IT Consultancy
IT Infrastructure
IT Administration
Networking
Social Media Managment
Internet Services
IT Administration
Project Managment
Node Networking
IT Consultant
Network Administrator
System Administrator
computer hardware troubleshooting
system administration
team leadership
windows server
team management

Languages

English
Intermediate
Urdu
Native Speaker

Training and Certifications

Time Management & Stress Handling (Training)
Training Institute:
Epla Laboratories
Date Attended:
December 2018
E-Commerce & Web Development (Training)
Training Institute:
CTTC
Date Attended:
November 2015
Oracle E-Business Suit (Training)
Training Institute:
Oracle University ONline
Date Attended:
October 2016
MCSE & MCSA (Training)
Training Institute:
CTTC
Date Attended:
February 2013
CCNP (Training)
Training Institute:
Irfan Ghouri
Date Attended:
January 2015
CCNA (Training)
Training Institute:
Irfan Ghouri
Date Attended:
April 2013
ITIL V3.0 (Training)
Training Institute:
PIMS
Date Attended:
June 2017

Hobbies

  • Video Gaming
  • Research
  • Job-Related Activities.
  • Traveling
  • Volunteer Work