AM Product Planning
Telenor - Pakistan
Total years of experience :7 years, 7 Months
Assistant Manager Product Planning
• Designing the ETL processes involving data quality and testing.
• Development, monitoring, troubleshooting and maintaining the ETL repository and system for performance improvements.
• Provide support, troubleshooting and problem solving on critical issues with the overnight and daily ETL processes.
• Ad-hoc Data Analysis and Reporting for higher management decisions
• Customer life cycle analysis, segmentation and future growth prediction
• Micro segmentation Campaigns, pre & post ROI analysis and Dashboards
• Subscriber Base and Churn finalization and Monitoring
• Monitor Telecom industry trends (Acquisitions, Churn & Reactivations)
• Corporate retention planning, budgeting and forecasting
• Profiling and Segmentation of customers for loyalty, retention and upselling
• Perform various Churn, ARPU, Sales and Traffic based analysis
• Integrate Information points (data analytics, market research, market intelligence) to produce insights on customer & market behavior
• Nationwide Club Indigo portfolio management for more than 3500 corporate accounts
• Productivity Report: (Nationwide Corporate Account Manager’s Performance)
• Development & delivery of KPI aligned dashboards Reports, and ad-hoc analysis for commercial and club team
Final Year Project (Selected as Best 3 Projects)