Off Plan Manager
Outlook Properties
Total years of experience :10 years, 10 Months
*Responsible for marketing the latest projects in real estate market.
*Conduct research to identify new markets and customer needs.
*Arrange business meetings with prospective clients and build long-term relationships with new and existing customers.
*Develop and training entry-level staff into valuable salespeople.
*Achieve growth and hit sales targets by successfully managing the sales and leasing team.
*Design and implement a strategic business plan that expands company's customer base and ensure its strong presence.
*Provide prospective owner and owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
*Complete and close the sales contract process by ensuring all required/legal paperwork and documents signed and notarized.
*Prepare for daily appointments/tours and attend property events and exhibitions.
Team leader
*Coaching and performance monitoring of agents.
*Created detailed sales presentations to communicate product features and market data and capture leads, prospects and maintains a database for such prospects.
*Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
*Ensure that sales orders are created in Oracle system and all milestones updated for all deals closed; in addition, ensure that all customers information are recorded accurately in Oracle.
*Supported clients with business analysis, documentation and data modeling.
*Validates and verifies all documentation submitted by the customers, prior to processing a sale to ensure compliance with the policy at all times.
*Updates of the competitors pricing and other initiatives.
*Prospects and meets clients outside the sales office by scheduling meetings in a way that does not affect sales center operations.
*Creates pipeline reports for submission to line manager.
Event Management / Sales Launches:
-Represents the company during exhibitions and shows where Emaar is participating or invited.
-Participate in sales launches and events whenever required.
Customer Focus / Management:
-Handles all customers in a professional manner and develops business with existing customers.
-Follows-up with own customers for signing sales agreements.
-Provides customers information on legalities of purchasing property through Emaar in UAE and International Projects.
-Promptly responds to all inquiries received, and ensures high level of customer service.
*Ensure and maintain the positivity image of company in private and government sectors.
*Communicated with media weekly to build relationships and optimize press coverage. Represent the organization to external and internal clients.
*Communication and coordinate between the school and the local community such as “Dubai Airports, Dubai Polices, Dubai Health Authority, Dubai Municipality, RTA, DEWA, Ministry of Education, Directorate General of Civil Defense and Department of Economic Development Attending formal meetings outside the school.
*Understanding and support the clients.
*Promoted products or services to each customer to consistently achieve sales targets.
*Maintaining relationships with prospective clients and ensure a high standard of service and quality is being delivered in fulfilling clients' needs.
*Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
*Deal with all customers by providing correct advice on all Bank products and services, while ensuring that all enquiries are responded to effectively, expeditiously and professional manner.
*Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
*Complete the applications and provide correct and adequate supportive documentation for extending finance facilities to customers.
*Receive returned checks (Cheques), new ATM cards etc. sort, make required entries and advice parties accordingly.
*Provide the required customer service and operational support to customers.
*Create, update and maintain relevant customer records ensuring that data been recorded appropriately.
*Ensure that the KYC profiles of customers are up to standards and safeguard the bank against fraud, financial crime and money laundry.
*Providing advice, guidance and support, products knowledge, and training for new team members and sharing with them best practice-ideas.