تمارة المهتار

• Delivered exceptional customer service to United Arab Emirates army members, enhancing user satisfaction for the Homat Al Watan application.

• Engaged proactively with various companies to establish strategic partnerships, expanding the application’s network and offerings.

• Efficiently managed the registration process by completing forms and diligently following up with partners to ensure compliance with documentation requirements.

• Fostered strong relationships with partners, contributing to a seamless integration experience and promoting collaboration.

• Utilized strong communication and organizational skills to streamline operations, supporting the overall mission of the organization.

• Conduct thorough reviews of vendor documentation to ensure compliance with operational standards and requirements.

• Streamline organization of vendor documents during Purchase Order submissions and goods deliveries to enhance efficiency.

• Maintain and update ingredient costing files and pricelists, contributing to effective budgeting and cost management.

• Regularly update Purchase Orders with accurate delivery information to ensure timely fulfillment and customer satisfaction.

• Foster strong relationships with suppliers to address delivery and quality issues, enhancing overall service quality.

• Collaborate with the Purchasing Manager on various projects, demonstrating adaptability and support for operational goals.

• Supported a team of 2 area managers, enhancing operational efficiency and collaboration.

• Compiled and drafted comprehensive total selling reports for 2 branches, driving data-driven decision-making.

• Developed and maintained cost control reports, ensuring financial accountability across both branches.

• Implemented effective cost management strategies, contributing to improved profitability.

• Oversaw kitchen recipe management and cost updates, optimizing menu offerings and reducing waste.

• Demonstrated strong organizational and communication skills, essential for an Assistant Operation Manager and Customer Service Agent role.

• Supported a team of 3 area managers and 10 associates to enhance operational efficiency.
• Successfully managed two new branch projects annually, ensuring timely execution and adherence to budget.
• Compiled and drafted comprehensive sales reports for four branches, providing insights for strategic decision-making.
• Developed cost control reports for three branches, contributing to improved financial performance.
• Collaborated with the call center department and clients to ensure high levels of customer satisfaction.
• Currently assisting a team of 2 area managers at Harkous Foods Company, focusing on operational support and reporting.
• Proficient in administrative tasks, fostering a seamless workflow within the organization.

• Developed comprehensive expense reports and capital expenditure requests, ensuring accuracy and compliance with budgetary guidelines.
• Efficiently managed office supply inventory, ordering and distributing items while maintaining a strict budget.
• Coordinated guest arrivals, delivery routing, and courier services to enhance operational efficiency.
• Handled a high volume of incoming and outgoing calls, ensuring clear communication and accurate message recording.
• Organized and distributed incoming mail promptly, facilitating smooth office operations.
• Welcomed and assisted numerous visitors, including VIPs and vendors, creating a positive first impression.
• Supported internal communications by distributing employee notices and mail throughout the office.
• Demonstrated strong organizational skills and attention to detail in all administrative tasks.