Tamara Haddad, Senior Procurement Manager

Tamara Haddad

Senior Procurement Manager

Bank Al Etihad

Location
Jordan - Amman
Education
Diploma, Certified International Procurement Professional (CIPP)
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Senior Procurement Manager at Bank Al Etihad
  • Jordan - Amman
  • My current job since December 2014

• Established Procurement and Contract Policies and producers.
• Leading and managing the Procurement Planning and Sourcing process for major projects, performing risk analysis of bids in liaison with Department Managers/Project Managers
• Managing market screening, inquiry, evaluation, recommendation and researching the market for suppliers and negotiating contract terms, pricing and payment schedule, following up with vendors for liquidated damages and penalties if any and ensuring that the agreements are commercially advantageous.
• Analyzing requisitions, prepares bid specifications for supplies, materials, equipment and services as well as sourcing contracts effectively at the lowest total capital and placing orders with appropriate bidder(s).
• Streamlining processes and ensuring Contracting frame-work is applied consistently across the Company to successfully complete projects and being accountable for qualifying and certifying suppliers work and subcontractors.
• Evaluating suppliers based on key deliverables (production, pricing, distribution and service capabilities) conforming to turnaround time, quality and cost.
• Cross functional interaction with different stakeholders (e.g. Legal, Finance, Logistics, Project management) to ensure the successful execution of the PO/contract.
• Directing the Purchasing Department functions to enabling satisfaction of internal and external suppliers and customers.; adhering to sourcing criteria and supply chain objectives for cost containment.

Procurement Senior Officer/Procurement Officer at Umniah Mobile Company (Batelco Group)
  • Jordan - Amman
  • July 2010 to December 2014

The company is a proven telecommunications pioneer in the Hashemite Kingdom of Jordan, one of the region's most competitive telecommunications markets in the Middle East

Designation Chronology:
• Oct 2012 - Dec 2014: Senior Procurement Officer
• Jul 2010 - Sept 2012: Procurement Officer
• Jun 09 - Jun 2010: Procurement Coordinator
• Mar 2007 - May 2009: Sales Support

Initially joined as Sales Support staff, moved on to role of procurement coordinator, and later merited multiple promotions and moved the upward career hierarchy to the current position of Procurement Senior Officer

Highlights:
•Reviewed and recommended Procurement and Contracts Policies and Procedures, providing the overall focus for successful implementation of the procurement process right from receiving the purchase requisition to the final sign out.
• Made significant contribution in streamlining procurement and contract management process to minimize risk exposure and exceed expectations in savings during the all phases of a business lifecycle.
• Deploying comprehensive framework for procurement; sourcing, good industry practice for handling all engineering, sales, civil and quality departments’ requisition.

Key Responsibilities:
• Qualifying suppliers against key business and overall organizational strategy to develop future partners, handling the whole spectrum of procurement activities in alignment with policies and standards of Batelco Group.
• Ensuring KPI's towards vendors, internal and external customer’s satisfaction is achieved and implementing mechanisms for to improve satisfaction.
• Opting for suppliers/vendors with a competency to meet organizational standards and project consideration, setting targets as to the result to be achieved in negotiations.
• Fostering effective operational governance, instrumental in streamlining various business processes/systems/policies and proactively resolving business conflicts between the company and the vendors / suppliers.

Procurement Coordinator at Umniah Mobile Company (Batelco Group)
  • Jordan - Amman
  • June 2009 to June 2010

Highlights:
• Implemented procedures for the full remit of procurement and administration activities in accordance with established procedures and successfully handled major bids such as automatic frequency planning & network optimization in 2010.

Key Responsibilities:
• Enhanced policies and procedures and ensured subsequent compliance, responsible for documentation of Procurement Division, processing purchase orders as a buyer, and contract implementation & management.
• Maintained a comprehensive database of suitable procurement sources, contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other key documents.
• Provided functional and operational management support, supervised the procurement division’s administrative office work and assisted procurement manger in all phases of procurement cycle.
• Coordinated, conducted and participated in meetings and discussions between suppliers; developed key Supplier Relationships to deliver breakthrough performance in cost, service and quality to deliver increased value to the company business, whilst ensuring that all commercial and legal aspects are properly covered.
• Maintained accurate database of prices, sources, specifications, prepared needed reports including Key Performance Indicator (KPI) and drafted procurement’s policies & procedures’ presentations.
• Performed day-to-day administrative work and liaised with vendors/internal stake holders to establish clear service levels and operational agreements, and strove to achieve organizational standards and objectives.

Sales Support at Umniah Mobile Company (Batelco Group)
  • Jordan - Amman
  • March 2007 to May 2009

Key Responsibilities:
• Provided sales support in handling sub dealer & PreTUP cases, and devised campaign/ strategies to drive business for company products.
• Prepared reports pertaining to sales details for all complied sub dealers’ commissions on a monthly and quarterly basis and preparing a detailed road map of the sales strategy by mediating with sub dealers through inbound and outbound calls
• Interacted with sub dealers’ directly to make presentations highlighting errors in commission’s reports, subsequently leading to doubled sub dealers’ commissions.
• Assisting sales process by maintaining/testing sub dealers’ website and providing feedback to IT department, ensuring the site displays latest selection of product offerings, images, pricing and promotions, leading to maximum profitability, ROI and competitiveness in the online market.
• Designed campaigns for sub dealers and prepared performance assessment for shop representatives in addition to successful creation of PreTUP manual.
• Contributed to development sales strategies including revenue projections. Tracking sub dealers development/revenue, identifying areas of sales weakness and coordinating with sales management to develop and implement solutions.

Education

Diploma, Certified International Procurement Professional (CIPP)
  • at International Academy of Business and Financial Management
  • March 2017
Diploma, International Advanced Certificate in Purchasing and Supply (Advanced CIPS)
  • at The Chartered Institute of Purchasing & Supply
  • November 2013
Diploma, Certified International Commercial Contracts Manager (CICCM)
  • at The International Purchasing and Supply Chain Management Institute
  • September 2012
Diploma, International Certificate in Purchasing and Supply (CIPS).
  • at The Chartered Institute of Purchasing & Supply
  • November 2011
Bachelor's degree, Management Information System
  • at Al-Balqa'a Applied University
  • January 2007

Other Developments: • Oct 12: Volunteered with Umniah in UCCT (Umniah Community Computer Training) Program. • Jan 09: Train the trainer, Microsoft Desktop Optimization. • May 08: Volunteered with Umniah in UCCT (Umniah Community Computer Training) Program. • Sep 07 – Dec 07: Volunteered with Injaz by teaching Leadership courses for eighth graders. • Feb 06 – May 06: Trainee at Securities Depository Center.

Specialties & Skills

Contract Negotiation
Operational Excellence
supplier relationship management
Procurement
Operations Management, Demand & Supply Management, Market Analysis, Buyer Account Mgmt
Communication & Interpersonal Networking, Team Building, Decision Making, Group Dynamics, Synergy
Official Correspondence and Administration, Sales Support, Process Optimization
Material Engineering, Benchmarking, Supply Chain Management, Material Sourcing, Market Analysis
Standardizing Procedures & Policies, Supplier & Price Negotiation, Client Servicing
Purchasing Strategies & Contracts, Cost Calculations & Cost Reduction, Documentation, Material Mgmt
Strategic Planning, Operations Oversight, Target Setting & Achievement, Reporting & Analysis

Languages

English
Expert
Arabic
Expert

Memberships

The Chartered Institute of Purchasing & Supply
  • Certified Member
  • June 2011

Training and Certifications

CIPS (Training)
Training Institute:
The Chartered Institute of Purchasing & Supply
Date Attended:
March 2011
Certified International Commercial Contracts Manager (CICCM) (Training)
Training Institute:
The International Purchasing and Supply Chain Management Institute
Date Attended:
August 2012

Hobbies

  • swimming