Restaurant Manager
Bateel
Total years of experience :10 years, 0 Months
• Ensuring a consistent warm, thoughtful and sincere guest experience is created through a personalised approach and attention to detail
• Co-ordinating and managing the entire restaurant operation, including front-of-house and back-of-house to continually uphold standards of restaurant performance, policies and procedures and service standards
• Overseeing the kitchen team to ensure a consistently good standard of food quality, efficient profitability and creative presentation
• Responsible for ensuring that the Café budget is achieved, and cost is strictly controlled; maximising profitability, Inventory, Stock Control and Administration
• Maintain inventory and correct par levels. Efficient stock and inventory control
• Ensuring that all departmental reports, sales, schedules, menus, logbook, inventories, guest comments reports, guest history records and correspondence are completed
• Build and motivate the team to deliver service standards by ensuring their welfare, safety, training and development
• Monitor performance and provide regular, constructive feedback and training that keeps staff upbeat and engaged (quarterly appraisals, coaching)
• Provide consistent, regular communications with all team members to ensure colleagues are up to date and well informed of Company policies, procedures, special events etc. (via team meetings and briefings)
• Ensure the efficient scheduling of employees that enable the Café to maintain high standards of service. Enforcing the importance of timekeeping and punctuality
• Responsible for new team members training
• Maintains presentation and effectiveness of the restaurant by ensuring high standards of food and product quality, equipment, floor organization, cleanliness and that all maintenance issues or hazards are resolved efficiently in a timely manner
• Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes
• Ensuring a consistent warm, thoughtful and sincere guest experience is created through a personalised approach and attention to detail
• Co-ordinating and managing the entire restaurant operation, including front-of-house and back-of-house to continually uphold standards of restaurant performance, policies and procedures and service standards
• Overseeing the kitchen team to ensure a consistently good standard of food quality, efficient profitability and creative presentation
• Ensuring that all departmental reports, sales, schedules, menus, logbook, inventories, guest comments reports, guest history records and correspondence are completed
• Provide consistent, regular communications with all team members to ensure colleagues are up to date and well informed of Company policies, procedures, special events etc. (via team meetings and briefings)
• Ensure the efficient scheduling of employees that enable the Café to maintain high standards of service. Enforcing the importance of timekeeping and punctuality
• Responsible for new team members training
• Maintains presentation and effectiveness of the restaurant by ensuring high standards of food and product quality, equipment, floor organization, cleanliness and that all maintenance issues or hazards are resolved efficiently in a timely manner
Ordering the stock and bar supplies, Arranging the daily reports for the accounting, Staff training, Inventory, Dealing with complaints, Making sure the drinks are prepared and served according to company standards, etc.
Welcoming the guests, Taking orders, Serving drinks and food, Charging the bills, Taking reservations by phone;
Organizing the paperwork, e-mailing, e-banking, Ordering goods from suppliers, Preparing the customs papers, Sending goods to the retail, Preparing quotations and invoices;
Preparing and serving alcoholic and non-alcoholic beverages, Taking care of the stock, Inventory;
Taking orders, Preparing and serving alcoholic and non-alcoholic beverages, Charging the bills, Taking care of the stock, Inventory.