Tamara Mansi, Acting Quality Coach

Tamara Mansi

Acting Quality Coach

Tahaluf Al Emarat Technical Solutions تحالف الإمارات للحلول التقنية

Location
Jordan - Irbid
Education
Bachelor's degree, Civil engineering
Experience
3 years, 4 Months

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Work Experience

Total years of experience :3 years, 4 Months

Acting Quality Coach at Tahaluf Al Emarat Technical Solutions تحالف الإمارات للحلول التقنية
  • Jordan - Irbid
  • My current job since September 2023
Customer Support Advisor at Tahaluf Al Emarat Technical Solutions تحالف الإمارات للحلول التقنية
  • Jordan - Irbid
  • May 2022 to August 2023
Customer Service Representative at Extensya
  • Jordan - Irbid
  • January 2022 to May 2022

-Manage large amounts of incoming calls
-Responding promptly to customer inquiries -Acknowledging and resolving customer complaints. -Communicating and coordinating with colleagues as necessary.

Civil Engineering Trainee at ministry of public works and housing
  • Jordan - Irbid
  • August 2017 to July 2018

Things i learnt during the year :
1- a supervising engineering
2- calculation of quantities
3- writing daily reports
4- follow up the works and compare them to the plans

Education

Bachelor's degree, Civil engineering
  • at Tafila Technical University
  • May 2017
High school or equivalent, Scientific section
  • at North Shuna Secondary Girl School
  • July 2013

Specialties & Skills

knowledge of reading structural and architectural plans.
Communication skills
Team working
Engineering concepts
good at AutoCAD
Can handle stress
teamwork
time management
problem solving
Microsoft office
microsoft powerpoint
Data Entry
Call Center
Customer Service

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Intermediate