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تامر عباس, Volunteer, Event Management Team

تامر عباس

Volunteer, Event Management Team·FIFA World Cup

Lebanon

Bachelor's degree, تصميم جرافيكي graphic design

Work experience

Total years of experience: 4 years, 1 months

Volunteer, Event Management Team

January 2012 - January 2015

FIFA World Cup

Doha, Qatar

January 2012 - January 2015

○ Event Coordination: Assisted in the logistical planning and execution of the FIFA World Cup 2022,
contributing to the successful organization of high-profile events and ensuring smooth operations
across multiple venues.
○ Volunteer Management: Supported the recruitment, training, and coordination of over 200
volunteers, providing guidance and ensuring effective communication to maintain high standards
of service and support during the tournament.
○ Guest Services: Assisted with the management of guest services, including the preparation of
welcome materials, coordination of transportation and accommodations, and handling of special
requests, enhancing the overall experience for VIPs and atendees.
○ Operational Support: Played a key role in managing daily operations, including crowd control,
ticketing, and venue setup, ensuring that all events ran efficiently and met the high standards
expected at an international sporting event.
○ Problem Solving: Addressed and resolved on-site issues quickly and effectively, demonstrating
strong problem-solving skills and the ability to adapt to changing circumstances in a fast-paced
environment.
○ Collaboration and Communication: Worked closely with event organizers, security teams, and
local authorities to ensure seamless integration of services and adherence to safety protocols,
contributing to a successful and secure event

Company industry:
Sports & Outdoor Activities

Social Media Management

January 2011 - January 2015

Workease,

Doha, Qatar

January 2011 - January 2015

○ Strategic Planning: Developed and executed comprehensive social media strategies across
platforms (Facebook, Instagram, and other social media platforms) to drive brand awareness,
engagement, and growth. Achieved increase in follower count and boost in engagement rates
within the first months of accounts managed.
○ Content Creation: Designed and curated engaging content, including graphics, videos, and writen
posts, tailored to target audiences and aligned with brand voice. Implemented a content calendar
to ensure consistent posting and timely updates.
○ Campaign Management: Launched and managed social media advertising campaigns, utilizing
tools such as Facebook Ads Manager and Google Ads to target specific demographics and optimize
ad spend.
○ Analytics and Reporting: Monitored social media metrics and analyzed performance .
○ Community Engagement: Engaged with followers and responded to comments, messages, and
reviews, fostering positive interactions and building a strong online community. Successfully
resolved customer inquiries and complaints, enhancing brand reputation.
○ Trend Monitoring: Stayed updated on industry trends, emerging social media platforms, and best
practices to ensure innovative and relevant social media strategies. Adapted campaigns based on
trends to maintain a competitive edge.

Company industry:
Public Administration

Digital Media Marketing

January 2011 - January 2015

Ooredoo, Telecom and ICT

Doha, Qatar

January 2011 - January 2015

○ Campaign Management: Designed and executed multi-channel digital marketing campaigns,
including social media, email, and PPC.
○ Data Analysis and Reporting: Utilized analytics tools (Google Analytics, ) to track campaign
performance and user behavior. Generated actionable insights and detailed reports that guided
strategic decisions and optimized marketing efforts.
○ Social Media Management: Managed and grew social media presence across platforms
○ Collaboration and Coordination: Coordinated with design and content teams to ensure consistent
messaging and branding across all digital channels, contributing to a unified and compelling brand
presence.
○ Write down meeting minutes
○ Track performance across social media platforms
○ Create coverage reports for press releases and articles issued

Company industry:
Advertising

Event Coordinator

January 2011 - January 2015

Qatar Foundation ( QF) & Qatar Day

Doha, Qatar Hybrid

January 2011 - January 2015

○ Office Management: Efficiently managed daily office operations, including scheduling meetings,
coordinating travel arrangements, and maintaining office supplies.
○ Document Handling: Created, organized, and maintained confidential files and records, ensuring
accurate data entry and compliance with company policies.
○ Communication: Acted as the primary point of contact for internal and external communications,
including drafting and editing correspondence, answering phones, and managing email
correspondence, enhancing overall communication flow.
○ Project Support: Assisted with various administrative projects, including organizing company
events, preparing reports, and coordinating cross-departmental activities, supporting team
initiatives and improving project outcomes.
○ Data Management: Utilized Microsoft Office Suite and other software to compile, analyze, and
present data, generating reports and summaries that facilitated informed decision-making and
strategic planning.
○ Client Relations: Provided exceptional customer service by addressing client inquiries, resolving
issues, and managing appointments.

○ Sport Day Organization: Planned and executed a large-scale Sport Day event, overseeing all
logistical aspects including venue selection, scheduling, equipment setup, and coordination with
vendors and participants. Successfully increased participant turnout by 30% and received positive
feedback for the events organization and execution.
○ Conference Environment Management: Managed the setup and maintenance of conference
environments, ensuring that all areas were prepared and equipped for presentations and
networking sessions. Implemented effective space planning and layout strategies, which enhanced
atendee experience and engagement.
○ Conference Electricity Coordination: Coordinated the electrical needs for multiple conferences,
including arranging for power sources, managing wiring, and ensuring compliance with safety
regulations. Worked closely with technical teams to address any issues promptly, ensuring smooth
and uninterrupted events.

Company industry:
Facilities & Property Management

Education

Aptech for Computer software

January 2014

January 2014

Bachelor's degree, تصميم جرافيكي graphic design

Qatar

New Horizon

January 2013

January 2013

Higher diploma, لغه انجليزي

Qatar

Skills

BRANDING
Intermediate
BRANDING
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
CREATIVE DESIGN
Intermediate
CREATIVE DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
MEDIA MANAGEMENT
Intermediate
MEDIA MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate

Languages

English
Expert

Training and Certifications

Certifications
Graphic design