Technical Manager
Global Business Solutions
Total years of experience :33 years, 11 Months
Managing projects throughout their life cycle from business inception all the way to successful implementation.
- Project Planning and Management - Define project scope and schedule; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
- Team Management - Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
- Product Owner Support - Support the Product Owners in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
- Process Management and Improvement - Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Team building - promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
• SAP Implementation for Egyptian Railways which is considered the biggest SAP implementation in the Middle East (10 M USD Budget and 1, 000 users) encompassing the following modules:
- FICO
• Roll out SAP over 5 geographical regions
• Integration between SAP and another 3 systems
- Tickets & Reservation
- Freight Management
- Fleet Operation Management
Key Responsibilities:
(i) Status Reporting: As per the project guidelines I will provide status reporting to both the client and the internal stakeholder of his own organization.
(ii)Process Owner Communication / Liaison: I will be required to communicate with the business process owners.
(iii) Work Assignment: I will be responsible for assigning the work (which is actually the service request or tickets) to the team members and also will continuously monitor their timely closure.
(iv)Quality Control / Approvals: I will also be responsible for the overall quality of deliverables and will provide approvals if necessary.
Apart from these I will be responsible for managing the other soft issues like he training and development needs of my team members, their appraisal etc and will plan the resource deployment strategy for future
oOn-site and remote implementation of iScala ERP application
oConsult with customers on business process improvements
oCreate and maintain positive customer relationships
oFollow-up & execute the implementation plans
oAnalyzes customer reported problems and reports to appropriate channels problem areas in products.
oCollects and analyzes business and accounting requirements
oWorks with development team in testing and implementing new product features and customization as well.
oAids customer in implementation issues and final results verification through continuously revising and adjusting customer business processes, data inputs, management reporting requirements, and system usage.
oEnsure that users are running their systems with high performance according to standards.
Handled; several steps of implementation during my involvement analysis, project organization, design, data preparation, test run, and hand over.
iScala Modules:
Finance (A/P, A/R, GL)
Logistics (Purchase Control, Sales Order, Stock Control)
Material Production Control (MPC)
Service management
Payroll & HR
Reporting and Tools & iScala Business Intelligent (BI):
Crystal Reports
iScala Query Designer
Microsoft FRx
Additional:
MS SQL Enterprise Manager
VBA Customization
•More than 13 years of experience in MIS Applications, IT product development, Programming, Software support, Hardware support.
•Effective team leader and assuming full responsibility for project management, team building, R&D support.
•Solid knowledge of project management with experience using RDBMS (SQL Server, Sybase, and Oracle) and RAD Tools like PowerBuilder.
•Excellent, communicator with history of extensive customer interaction to evaluate system requirements and ensure effective solutions.
•Quick learner, consistently keeping current with new technologies.
* Expertise
*Product Development
*Led the development and integration of distributed databases (Oracle, Sybase, and MS SQL).
*Created Legal follow-up system and directed its implementation at 30 Law offices local and international.
*Technology RAD (Rapid Application Development) technology, CASE tools, client / server applications, object oriented technology, software quality assurance.
*Selected implemented and maintained support Systems for our local and international clients
*Developed and promoted a Financial Applications and Human Resource System.
**Project Coordinate
*Coordinated teams that provided technical support for major manufacture and Law office.
*Collaborated with managers in the IT, finance and legal departments to coordinate launch of testing program to support key distributed Systems.
*Technology Skills
*Thoroughly familiar with state-of-the-art Internet services, CASE tools, applications development, Client / Server applications, Object-Oriented technology, programming; databases; local area networks, technical services, computer operations, software quality assurance; operating Systems.
**Methodology Expertise
*Broad experience with object-oriented methodology, Client / Server methodology, System Redevelopment Methodology), Package evaluation and Implementation, Rapid Application Development techniques.
Upgrade and Enhance Accounting, Human Resources, Stock Control, and Sales Information Systems. Solve all customer new requirements by adding new modules to the above systems.
Senior member of team assigned to perform design upgrades and maintenance many modules. Utilized in developing Sub-Systems and helped define standards for software requirements.
Developed ERP applications using PowerBuilder under Sybase, SQL Server, and Oracle.
Accounting Systems (A/R, A/P, GL)
Billing System with different ways according to company policy
Assets
Payroll System
Stock Control System
Full integration between Accounting, Payroll, Billing, and inventory control
Manufacturing Systems ERP.
Assisted in preparation of Software Requirements Specification (SRS) and Software design Document (SDD) Updated SRS by detecting and resolving discrepancies either by correcting documentation or by ordering program changes.
Network Administrator and
Follow up the implementation of Management Information System
Junior programmer using COBOL
Bachelors of Commerce