Tamer ELSHAL, Quality Manager

Tamer ELSHAL

Quality Manager

DB Engineering & Consulting GmbH

Lieu
Arabie Saoudite - Jeddah
Éducation
Etudes secondaires ou équivalent, Telecommunications
Expérience
33 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :33 years, 6 Mois

Quality Manager à DB Engineering & Consulting GmbH
  • Arabie Saoudite
  • Je travaille ici depuis juillet 2013

Managing all quality activities for one of the largest railway project in
GCC area (Haramain High Speed Rail Project) representing the client for:
▪ Manage and approve processes definitions and process maps for
the whole project scope including O&M scope
▪ Review and approve contractor's quality procedures, inspection &
test plans, records and quality Plans
▪ Determine and report to management and to client construction
and O&M indicators
▪ Manage and conduct quality and manufacturing audits on the
construction and O&M contractors as well as their subcontractors

Quality Manager à DB Engineering & Consulting GmbH
  • Arabie Saoudite
  • Je travaille ici depuis juillet 2013

Managing all quality activities for Haramain High Speed Rail Project with
main tasks that include:
▪ Represent the client (Saudi Railway Organization) in front of the
contractor for all the quality-related issues
▪ Manage and approve processes definitions and process maps for
the whole project scope including construction and O&M
▪ Prepare, review, update and circulate the client representative's
quality plan
▪ Review and approve contractor's quality procedures, inspection &
test plans, records and quality Plans
▪ Determine and report to management and to client the main causes
of quality losses
▪ Determine with the management where improvements are required,
and when corrective actions are needed
▪ Monitor the implementation and adequacy of the construction/
installation procedures established for the project
▪ Monitor contractor's quality plans for construction and for O&M,
review, assess the effectiveness those quality plans and verify their
compliance with the contract requirements and business needs
▪ Follow up the non-conformance reports, NCRs, until rectification
and corrective actions are done and verified
▪ Review and approve deviation request from quality requirements
▪ Manage all internal audits conducted on the client's representative
▪ Manage and conduct quality and manufacturing audits on the
construction and O&M contractors and their subcontractors
▪ Participates with all project management team members, all the
scope, cost, and schedule risks and changes.

Quality Assurance Manager à Thales Group
  • Arabie Saoudite
  • février 2010 à juin 2013

Participating in successful handover for Makkah Metro Project in
the two phases.
▪ Participating in the deployment of the company QMS and achieving
ISO 9001:2008 certificate.

Quality Assurance Manager à Thales Group
  • Émirats Arabes Unis
  • février 2010 à juin 2013

Managing all the quality assurance activities for some of the major
projects in the company which include:
▪ Ensure that the documented processes (as spelled out in project
specific plans and/ or contract) are followed
▪ Prepare and updating different quality plans of the project
▪ Provide to the customer the visibility on the quality actions
progress to build trust on the conformity with the requirements and
guaranty the conformity of the project
▪ Ensure that deliveries conform to customer and company
expectations and to all other relevant obligations
▪ Define and implement the quality control program
▪ Manage the project different audits
▪ Ensure the correct implementation of the configuration
management
▪ Managing customer satisfaction activities in the company which
include:
Manage customer complaints system from issuance till the
3/5
implementation of proper corrective actions
Managing customer satisfaction surveys
Achievements: Participating in successful handover for Makkah Metro Project in the two
phases
Participating in the deployment of the company QMS and achieving ISO
9001:2008 certificate

Quality Manager à Makxalto Advanced Card Technology
  • Egypte
  • février 2005 à février 2010

Leading the company to achieve a significant quality level through
the implementation of the World Class Enterprises techniques.

Quality Assurance à Egyptian German Automotive Co
  • février 2004 à janvier 2005

Maintaining Quality Management System according to ISO/TS
16949:2002
▪ Maintaining Environmental Management System according to DIN
EN ISO 14001
▪ Conducting and reporting Quality/Environmental System audits, as
well as insuring that deficiencies are rapidly and effectively
corrected at the site and Local Suppliers
▪ Conducting and reporting Process audits (According to
DaimlerChrysler &VDA6.3 Standards), as well as insuring that
deficiencies are rapidly and effectively corrected at the site and
Local Suppliers
▪ Follow up the implementation of corrective/preventive actions at all
areas
▪ Modify quality related documents (Procedures, Formats, and Work
Instructions)
▪ Define data for quality related cost analysis, evaluation and
corrective actions
▪ Enhancing quality & environmental awareness for all areas
▪ Map the company different processes and their interactions
▪ Follow up all site processes-indicators to implement corrective
actions if required
▪ Prepare the agenda for the Management Review Meeting
▪ Follow up the implementation of "MPS" Mercedes-Benz Production
System
▪ Implementation and follow up of process FMEA
Achievements: Participating in the modification of the company process model and the
whole company QMS

Design Engineer à LG Electronics Plant (TV & TV components manufacturing)
  • novembre 2000 à février 2004

Line up for new products and models

Éducation

Etudes secondaires ou équivalent, Telecommunications
  • à American University
  • avril 2020

in

Baccalauréat,
  • à Menoufiya University
  • janvier 2000

Specialties & Skills

Six Sigma Black Belt
Business Process Analysis
Business Process Modeling
Project Management
Quality Management
MANAGEMENT
PROCESS ENGINEERING
QUALITY
CUSTOMER RELATIONS
PROJECT MANAGEMENT
QUALITY CONTROL
CONFIGURATION MANAGEMENT
CUSTOMER SATISFACTION
ISO 9000
PROGRESS

Langues

Arabe
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Anglais
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Français
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Allemand
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Espagnol
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