Chief Technology Officer (CTO)
International Business systems (IBS)
Total des années d'expérience :20 years, 3 Mois
Develop and execute a comprehensive technology strategy that aligns with the company's goals and objectives.
Identify and evaluate emerging technologies, trends, and industry best practices to drive innovation and maintain a competitive edge.
Collaborate with executive leadership to define the technology roadmap and prioritize projects based on business needs.
Stay updated on the latest advancements in physical security and light current technologies, including access control, video surveillance, intrusion detection, and related systems.
Collaborate with product management teams to drive the development and enhancement of security products and solutions, aligning them with market demands and customer requirements.
Collaborate effectively with cross-functional teams, including operations, sales, marketing, and customer support, to ensure technology initiatives are well-integrated and aligned with business objectives.
Evaluate and establish strategic partnerships with technology vendors, suppliers, and service providers to leverage their expertise and enhance the company's offerings.
Established a light current department from the ground up, strategically and
innovatively growing the business and implementing policies and programs to put
company on the road to earn large projects
Created systems to train and manage team members in achieving company objectives.
manage vendor relationships including negotiating and controlling contracts track project
deliverables
monitor quality assurance measures.
control project variances through root cause analysis and correction implement and
manage project changes and interventions.
Established a Project & Implementation department from the ground up, strategically and innovatively growing the business and implementing policies and programs to put company on the road to earn large projects. Redesign Maintenance department to be value added for business. Train and manage team members in achieving objectives. Management up to 60 employees across various locations including third-party contractors. Manage Customers relationships including negotiating and controlling maintenance contracts. Track project deliverables. Monitor quality assurance measures. Control project variances through root cause analysis and correction. Implement and manage project changes and interventions
Plan, coordinate and manage all business operations to achieve corporate goals.
Develop and implement business plan for profitability.
Assist in budget preparation and expense management activities.
Evaluate the effectiveness of marketing program and recommend improvements.
Provide direction and guidance to employees in their assigned job duties.
Manage orientations and exit interviews for employees.
Ensure that employees follow company policies and procedures. Identify business
opportunities with new and existing customers
Projects and implementations manager
Responsible for management of all phases of client service projects in areas of security
systems.
Define and documented business requirements and business processes. developed project
plans identifying key dates and resource requirements for projects
Led a team of technical staff through defining the requirements for several support
applications for the use of customer services staff
Managing support teams. Track project deliverables.
Monitor quality assurance measures.
Implement and manage project changes and interventions.
Lead a team of staff developing products, and address training needs when necessary.
Coordinate the regular testing of products to address faults, and provide evaluations in
order to improve them.
Act as a key contact with customers who have technical issues
Meeting or exceeding sales goals.
Negotiating all contracts with prospective clients. Preparing weekly and monthly reports.
Giving sales presentations to a range of prospective clients.
Understanding and promoting company Products.
Installation & configuration of a company’s computer hardware operating systems and
applications.
Maintenance and monitoring of computer networks and systems.
Logging the queries of customers and employees.
Analysis of call logs in order to discover any underlying issues or trends.
Diagnosing and solving hardware or software faults.
Prospecting for and running sales presentations
Explaining our value proposition to clients.
Closing sales of our payment processing services.
Maintaining regular communication with your Division Manager
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