Manager
TRANS MISR
Total years of experience :18 years, 4 Months
Responsible for networking, design, installation and maintenance services. Supporting users and network administrators over the telephone and by email. Maintain the company's network infrastructure
Networking and providing support for Windows Configuration and testing of any new hardware and software Travelling to Branches to help with installs, deployment, and
troubleshooting. Management of the daily data backup and retrieval scheme Installing and operating Windows desktop and server operating systems TCP/IP networking and hardware maintenance and repair
Training new employees
Assistance with training of staff and compiling procedural documentation Ensure computer hardware is safe & complies with health and safety legislation. Applying patches in accordance with company procedure
Setting budgets and agreeing project time scales and deadlines with clients Holding weekly internal and external meetings on progres
Managing staff to ensure that all milestones are achieved within the agreed timeframes
Ensuring effective quality control processes are in place to monitor deliverables produced
Maintaining client relationships
Responsible for identifying, analyzing, measuring and managing project risks Ensuring that projects conform to PRINCE methodology and required standards Conducting regular impact analysis in order to assess the consequences of the project
deliverables on other sections of the business
Assisting the technical team in their design and development tasks
Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources