Client Service Associate
Procyon Creations
Total years of experience :11 years, 1 Months
• Primary point of contact between clients and operations; coordinates and follows up actions until closure
• Liaising with the designers and communicating directly with clients
• Contribute to the preparation of design brief, quotation and checklists
• Handles miscellaneous items on every project (i.e. flower arrangements, plant requirements, etc.)
• Researching and writing content for the company’s website
• Helps in doing some urgent remittances, as required
• Responsible for leads generation and identify prospective clients
• Generating leads through phone calls, emails and face to face interactions
• Keep the marketing database up-to-date, importing new data, updating records and performing the necessary cross checks
• Identify companies/ events within different target markets/ industries and perform market research as required
• Draft new letters (marketing or otherwise) as required
• Prepare materials for design presentations, client meetings, take minutes/design brief as required
• Manages Supplier/ Vendor registration process and requirements
• Managing calendars, meeting arrangements; preparing reports, design portfolio and company profile
• Maintaining filing systems and compiling records/ client files
• Contributing to, and developing, marketing plans and strategies
• Attending events such as conferences, seminars, and exhibitions
• Supporting the marketing executive and other colleagues
• Conduct literature reviews
• Collect and analyze data- Conference Minutes
• Updated the Website
• Organized Research Meetings
• Clerical Work
• Maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary
• Summarize interviews
• Provide ready access to all experimental data for the faculty researcher and/or supervisor
• Request or acquire equipment or supplies necessary for the project
• Manage and respond to project related email
• Prepare, maintain, and update website materials
• Attend project meetings
• Attend area seminars and other meetings as necessary
• Supervise undergraduate students working on the research project (maintaining records on meeting schedules, acting as liaison between the undergraduate students and the faculty researcher)
Dean’s Lister, Faculty of Arts and Letters, University of Santo Tomas (2008 -2012) Artlets Economics Society (AES) (2008-2012) - Member Junior Philippine Economics Society (JPES) (2008-2012) - Member ADMU-UST Trade Off 2011 - Participant Block President (2011-2012)