Associate Engineer
HCL Infosystems ltd
Total years of experience :12 years, 3 Months
• Administrating and troubleshooting Windows 2003 server (AD and APPS server).
• Configuring file server in windows 2008 and Maintaining User related problems.
• Managing user Accounts and giving share and security level permissions.
• Responsible to install, setup, maintain network and also configure the
Peripherals, cabling and equipments as per requirement.
• Maintaining the company strategy like designing, implementing
And maintenance of network components.
• Monitoring whether all the components are available for successfully Communication.
• Maintaining the Backup network, hardware, software, files on a Regular basis accordingly as per the company policies.
• Timely analyze whether repair or replacement is needed.
• Managing data base of server and creating new user accounts.
• Troubleshooting Microsoft windows applications issues.
• Configuring and troubleshooting Lotus notes all versions of User related Problems
• Configuring and troubleshooting Microsoft outlook user accounts.
• Monitoring and Creating new AD accounts for the new user.
• Monitoring complete network and providing network statistics.
• Responsible for the installation of operating system Windows XP and 7.
• Configuring and Troubleshooting of Symantec Antivirus User related Problems.
• Maintaining the network and troubleshooting the network related Issues.
• Monitoring the Complaint raise ticketing application and close the
Call as per the scheduled time.
• Installing, Maintaining and troubleshooting network printers.
• Maintaining and Troubleshooting Internet and Intranet Websites related issues.
• Responsible for maintaining and troubleshooting antivirus related issues.
• Progressive 2.4 Years of professional experience in configuring and maintaining System and Network Devices like Windows 2003, 2008 Servers and Cisco Routers and Switches.
• Wide Knowledge in Configuration of File Server in Windows 2003 and 2008.
• Comprehensive knowledge of Wireless Networking Systems and Protocols.
• Comprehensive Knowledge of System Security and Lotus Notes mail Client.
• Basic Knowledge of Networking hardware Devices like Routers, Switches.
• Basic Knowledge about Protocols like TCP / IP, SMTP, POP3, ARP, RARP
• Basic Knowledge of IPV4 and Sub netting.
• Detailed Knowledge of Windows OS like XP, 7 and Windows 8
• Comprehensive Knowledge of Opera and Micros Applications.
• Detailed Knowledge of LaserJet, DeskJet and DMP Printers.
• Comprehensive knowledge of AD/Applications Server and Preventive Maintenance Activity
• Excellent communicator with good organizational skills.
• Network, System and Printer Troubleshooting.
• Hardware and Software installation and Maintenance.
Educational Skills: Course Name Of Institution Board/University Year of Passing Marks in % B.E (CSE) Vel Tech Engineering College, Chennai Anna University APRIL 2011 73.2%
DCSE Ponnaiyah Ramajayam Polytechnic College, Vallam Department of Technical Education AUG 2008 87.96%
XII Viraraghava Hr.sec School, Thanjavur State Board MAR 2006 60%
X Viraraghava Hr.sec School, Thanjavur State Board APRIL 2004 72.3%