Supervisor
Alfanar Co.
مجموع سنوات الخبرة :21 years, 7 أشهر
Human Resources/HRA
• Promote Bidaya programmes in schools, colleges and other educational institutions in Syria and amongst businesspeople and government.
• Ensure that all administrative work, including returns, reports and responses to
requests for information, is timely, accurate and comprehensive.
• Develop a network of business volunteers who will provide free advice, guidance and training sessions to young people.
• Organize Bidaya events which take place in Aleppo.
• Participate in exhibitions when needed.
• Interview applicants and assess their entrepreneurship skills.
• Train applicants on how to prepare a business plan for small projects.
• Assess applicants' business plans for further proceedings.
• Manage the programme within the set budget.
• Deliver training sessions for young people on key skills, business and employability skills.
• Provide career guidance for young people.
• Ensure continuous training, development and constant update of the Franchise team information.
• Ensure the implementation of all Syriatel updated information and procedures in the Franchise centers as per FP QMS.
• Follow up and ensure the Quality service level of the Franchise centers by implementation of Syriatel Policies & Procedures.
• Ensure that company’s policies and new information are communicated to the Franchise team.
• Prepare weekly visit plans, reports, and statistics of the Franchise centers.
• Prepare plans to visit Syriatel Dealers when needed.
• Prepare Swap plan between Syriatel POSs & Franchise centers upon management request in coordination with POSs & Franchise supervisors.
• Control and check the Franchise Supervisors’ tasks on daily basis.
• Responsible for checking and registering the Franchise maintenance issues.
• Prepare Franchise regional monthly report.
• Check, and reconcile the daily revenue with related reports.
• Prepare and submit POS monthly expense report based on the daily financial reports; and send it to the Finance Department.
• Prepare the Franchise Center Evaluation on monthly basis.
• Support and assist in achieving the Franchise and POS Department targets in relation to sales, customer satisfaction, financial and quality standards.
• Check and Monitor the Franchise Centers Post-Paid & Pre-Paid sales.
• Check and Monitor the sales of all internet services and the related data entry on the system.
• Provide input and recommendations to develop appropriate sales strategies.