Tanbir Hossain

Supported business documentation and report preparation.
Assisted in cross-functional coordination and data entry.
Participated in internal meetings and market research activities.
Gained practical exposure to core administrative functions.

Managed document filing, scheduling meetings, and preparing reports.
Assisted in handling internal communications and follow-up tasks.
Supported data entry, employee records, and internal reporting systems.

Handled high‑volume inbound and outbound calls, addressing customer inquiries,
complaints, and service requests.
Resolved technical and billing issues with a high rate of customer satisfaction.
Logged customer interactions and feedback in CRM systems to improve service
efficiency.
Worked collaboratively with technical and billing departments for issue resolution.
Maintained professionalism and service.