تنوير أسلم

•Led end-to-end operations of the KSA, s largest warehouse for oversized and bulky products—managing 300+ staff across inbound, outbound, and AFS—to drive maximum productivity, handle 14K+ daily units worth 7M+ SAR, and ensure seamless, high- quality execution.
•Managed end-to-end operations of sort, oversized and bulky products during Noon’s Yellow Friday sales for 5 years, handling 3× volumes worth 500M+ SAR over a 15-day period.
•Oversaw Noon Grocery (Noon Daily) outbound operations in 2021-2022, shipping 50K+ units flawlessly with zero breaches and minimal customer complaints.
•Led manpower allocation for 300+ staff across inbound, outbound, and AFS operations, optimizing coverage based on order flow patterns across all shifts.
•Onboarded 1, 000+ core and temporary employees over 5 years, leading their training and seamless transition into full-scale
operations.
•Implemented process optimizations for outbound process reducing outbound breaches from 4% to under.0 2% while enhancing shift capacity through accurate forecasting to ensure seamless, breach-free order fulfillment.
•Designed and implemented optimized picking routes, boosting efficiency by 27% and delivering annual cost savings of 500K SAR.
•Successfully led the transition from WMS to FBN, an internal warehouse management system, increasing overall warehouse efficiency by 7%.
•Enhanced inventory accuracy by over 70% through advanced tracking and performance management, cutting correction time and achieving annual savings of 300K SAR.
•Reduced order error rates from 3% to below 0.05%, driving an 80%+ decrease in returns and significantly improving customer
satisfaction.
•Streamlined shipment handovers between fulfillment and logistics, achieving 99.5% on-time delivery through continuous monitoring and process optimization.
•Developed and tracked key performance metrics—including capacity utilization, perfect shipping, EDD, NDD, SDD, and priority slot
handover—while conducting RCA to drive productivity and operational effectiveness.
•Directed shipping adherence and ENS (Exported Not Shipped) within TAT, tracking and resolving order pendency from packing to final handover to the logistics partner to ensure seamless dispatch flow.

●Close coordination with Courier Companies, Regional transport team, ICQA and Finance team regarding damaged/lost shipment to virtually process in the system and cross charge against concerned couriers.
● Investigate monthly RTO&RTN wrong shipping cases with C.S & OB team and maintain & share the sheet with management regarding adjustment of inventory.
●Daily monitor Reverse logistics RTO cycle according to TOT (time on task) and TPH (Through put Hours) to keep and maintain FC task according to amazon standards.
●Responsible of clear the Stock move and suggest move units from backup warehouses before end of shift without delay to fulfill RTS (ready to ship).
● Coordination with MP.OPS team regarding shipment last status change as RTO/RTS which wrongly update by last mile companies and inventory adjustment.
● Coordinate with category, content & production team regarding updating of content description and photo on web site.
●Responsible of Receive and process CBT (cross border Trade) RTO shipments and send back the FBS products to origin and systemically receive retail units to create new PO with the help of category team.
●Coordinate with express shipping companies and Accounts department for preparing monthly reconciliation reports.
●Ensuring that goods received by warehouse are matched with the actual invoices from the suppliers and report to Accounts and Operation manager.
●Supervising Picking, Packing, manifesting and shipping teams to deliver every order on time with excellent condition.
●Timely movement of parcel to meet Shipments demands through supervising & scheduling and oversees the fulfillment activity operations.
●Examine incoming shipments, reject damaged items and appropriately report/record
of any discrepancies.
●Responsible for supporting warehouse operations through receiving, return, supporting
Production, transferring and storing and picking activities.

•Extensive liaison with project partners, internal & external to Extreme Engineering Solutions regarding operational and Commercial matters
•Keep the Track of daily Preventive maintenance (PM) and Corrective maintenance(CM)
•Working with other team member to maintain an up to date project filing system, both hard and electronic
•Periodical (Annual and monthly) Stock taking of Regional store, sub offices and sites audit to insure spares/parts installation according to SOPs.
• Maintaining the internal store IRs (Issue Requisition) & AMRs (Acceptance Material Requisition), stock ledger, DNs (Dispatch note) etc.
•Maintain and Share the record (soft and hard) of Monthly activities with Stake holders (U-fone, Huawei and EES Head Office) for invoicing.
• Store inspection and keep the check on replacement items for Good Receipt note (GRN) issuance.
•Played an integral part as key team member of the inventory module