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Tanveer Shamsi, IT Project Manager

Tanveer Shamsi

IT Project Manager·flydubai

United Arab Emirates

Bachelor's degree, Electronics Engineering

Work experience

Total years of experience: 21 years, 1 months

IT Project Manager

August 2019 - March 2020

flydubai

Dubai, United Arab Emirates

August 2019 - March 2020

Deployed at flydubai through NIIT Technologies as Project Manager, managing critical high visibility project encompassing multiple geographies and teams, with key stake holder management including top senior management from IT and Business units

Key Responsibilities:
- Managed implementation of Business Intelligence reporting platform using MicroStrategy over AWS cloud based bigdata framework
- The initiative utilized the bigdata platform to migrate applications and ingested data sources as a single source of data for the Business Intelligence reporting
- Project involved multiple stakeholders across multiple geographies including implementation partner, development teams on various platforms like Cloudera Bigdata, Redshift data warehouse, MicroStrategy BI tool

Company industry:
Airlines
Job role:
Information Technology

Co-Founder

September 2018 - August 2019

Baseline Computers

Dubai, United Arab Emirates

September 2018 - August 2019

Baseline Solutions is an IOT based Automation Solutions company established with a vision to provide affordable and valuable IT solutions. It provides comprehensive automation solutions for personal and commercial usage in hospitality, retail and other industries.

Key Responsibilities:
- Aggressively market automation solutions to personal and commercial entities, building the company brand and forging new ties to improve business and achieve company targets.
- Provide a one stop shop for all digital needs, a single experienced and reliable solution that can service all of one's needs

Company industry:
IT Services
Job role:
Management

Senior Manager Sales Engineering

June 2017 - July 2018

CellPoint Digital

Dubai, United Arab Emirates

June 2017 - July 2018

CellPoint Mobile is a mobile technology company focusing on supplying payment solutions and infrastructure products and services to the Airline, Ground and Hospitality Sector, enabling its clients to control payment and mobility services as part of their multi-channel mission-critical environment.

Key Responsibilities:
- Managing the Pre Sales activities for the MEA region
- Servicing Sales teams and working with airline’s business unit and IT defining business cases and solution design to implement payment and mobility solutions
- Design solutions for Airlines in the area of Mobile Booking Engine, Omni-Channel Payments, Stored Payments, Mobile & Digital Wallets, Loyalty, Ancillary Merchandising and Pricing Engines
- Provide consultancy to esteemed airline clients with regards to payments and mobility requirements
- Work closely with CPM's software engineering team in multiple geographies to sign off requirements, perform initial user acceptance and help liaise with clients during projects
- Creating Sales Presentations and Competitor Battle Cards along with providing product training and demos
- Provide RFI/RFT responses and delivering documentation that match and speak to client needs

Company industry:
IT Services
Job role:
Management

Software Engineering Controller

March 2008 - June 2017

Emirates Airlines

Dubai, United Arab Emirates

March 2008 - June 2017

Key Responsibilities
- Manage critical ODS / DW applications catering to critical Tier1 Applications and ensure seamless data flow of MACS, PNR, TKT core functionalities
- Take ownership of IT process governance, service management methodologies and engage consistently with application & infrastructure technology streams throughout the lifecycle of IT service delivery in order to deliver services as committed to Business
- Responsible for end to end delivery of external customer design and change requirements
- Possessing an Agile mindset, adept at Stakeholder, Crisis & Conflict Management
- Keep applications in line with the technological roadmap to reduce technical debt
- Proactively identify trends of potential problems and prevent incidents from reoccurring
- Manage service reviews with Outstations Managers, External Customers & Service Providers
- Responsible for continuous service improvement through simplification, control & automation
- Ensure that the resiliency drills are scheduled and executed as per IT Service Continuity plan
- Responsible for managing service availability and provide metrics to senior management
- People management including mentoring and appraisals.

Achievements
- Annual savings of AED 800K thru cost savings for PSS such as consolidate Servers, Physical to Virtual conversion, release cores and storage based on utilisation trend
- Monthly savings of AED 330K for downgrading SITA bandwidth from 10Mbps to 3Mbps by compressing the data as part of problem management process
- Monthly savings of USD 62K by initiating and driving Pricing XML project with Travel port service provider to reduce transaction costs for scrolling entries
- Actively involved in Flight Lock down initiative in order to protect customer identity, data integrity, protect brand image and prevent data leakage to media during crisis situation
- Nominated for National Training program mentoring National Trainees from Aviation College

Company industry:
Airlines
Job role:
Engineering

Managing Consultant

August 2000 - February 2008

IBM Global Services

Mumbai, India

August 2000 - February 2008

Technology Consultant for several PricewaterhouseCoopers MCS / IBM GBS IT engagements.

Achievements:
- BRAVO award for outstanding work at Zee Telefilms DAM implementation by IBM India.

Major Projects:
Zee Asset Management Solution for Zee Telefilms (Media)
Project Unify for HLL (FMCG)
Business Process Integration Initiative for Air India Ltd (Aviation)
Ticket Stock & Sales Accounting Sys for Jetair Ltd (Aviation)
Complete Logistics Solution for AFL (Logistics)
H.T. Billing & Collection Sys for MSEB (Power/Utility)

Key Responsibilities:
- Responsible for overall delivery, scope, QA and Risk
- Involved in various phases of an SDLC viz. Requirement Analysis, Effort Estimations, Design, Construction, Testing, Quality, Impact Analysis and Trouble Shooting for Client Server as well as Multi-Tier architectures
- Defining standards for development, managing the entire development activity, integration with legacy systems and implementation at both sites
- Steering Committee participation, Client Relationship management, issue escalation to senior management, billing and collection
- Drawing up the Technical System Requirements for evaluating the system COTS ERP package and implementation partner, prepare Technical Request for Proposal (RFP), evaluating RFP responses
- Designing and developing the entire interface with the Sun Accounts Financial Accounting system of Jetair
- Managing User training, Implementation and extended Support

Company industry:
IT Services
Job role:
Consulting

Programmer

February 1999 - July 2000

Uday Software Services

Mumbai, India

February 1999 - July 2000

Deputed at PricewaterhouseCoopers and subsequently offered permanent position with PwC.

Project undertaken:
Integrated Computerised Custodial Software for Deutsche Bank AG (Banking)

Company industry:
IT Services
Job role:
Information Technology

Education

Bombay University

September 1996

September 1996

Bachelor's degree, Electronics Engineering

India

courses: CSM Certification (000641415)  ITIL Foundation Training – IT Service Management  Completed PMP Course and Project Management Internal Courses

Skills

Change Management
Expert
Change Management
Expert
Technical Presales
Expert
Technical Presales
Expert
IT Technical Support
Expert
IT Technical Support
Expert
IT Service Management
Expert
IT Service Management
Expert
IT Project Management
Expert
IT Project Management
Expert
Technical Presales
Expert
Technical Presales
Expert
IT Technical Support
Expert
IT Technical Support
Expert
IT Service Management
Expert
IT Service Management
Expert
IT Project Management
Expert
IT Project Management
Expert
Project Management
Expert
Project Management
Expert
Enterprise Sales Engineering
Intermediate
Enterprise Sales Engineering
Intermediate
Service Management
Intermediate
Service Management
Intermediate
Change Management
Expert
Change Management
Expert
Team Management
Expert
Team Management
Expert
Vendor Management
Expert
Vendor Management
Expert

Languages

Arabic

Beginner

English

Expert

Hindi

Expert

Urdu

Expert

Training and Certifications

Certifications
Certified Scrum Master
Apr 2017