Post-Presales Enineer
Dynagraph
Total years of experience :3 years, 8 Months
Responsible for overseeing customer support operations for leading Pre-Press service providers specializing in offset and photopolymer plate making. Key responsibilities include project pre-sales planning activities, such as assessing customer requirements for equipment, conducting customer staff training, and providing legal and environmental guidance. Additionally, performing detailed inventory analysis including Economic Order Quantity and Stochastic Inventory Plans, scheduling preventive and productive maintenance contracts, and conducting Process Value Stream Mapping analysis to optimize operational efficiency and customer satisfaction.