Technical Product Manager
Osloob
مجموع سنوات الخبرة :4 years, 6 أشهر
• Utilized customer feedback and analytics to develop feature roadmaps and prioritize backlog of feature implementations and releases in agile environment.
• Partnered with engineering, BI and UI/UX teams to define product requirements and timelines.
• Iterated through requirements development during sprints and produced increased customer satisfaction.
• Monitored metrics and usage to continuously optimize product.
• Performed hardware analysis with available technology and testing tools.
• Managed cloud storage accounts to guarantee they are protected and secure.
• Conducted validation testing for new and renovated Drone-in-a-Box (DIAB) product units.
• Incorporated new technology into existing systems.
• Handled technical support issue resolutions and bug fixes.
• Ensured safety, environmental rules and programs are adhered to and updated regularly.
• Optimized Drone-in-a-Box (DIAB) product performance, capacity and scalability, resulting in increase in customer satisfaction and growth in monthly customer base.
• Consulted with business management team to define objectives and functional requirements for new and modified products, creating a streamlined customer experience.
• Developed product requirements to address emerging market opportunities, enabling growth in annual sales.
• Managed software accounts and conducted familiarization training, enabling operations staff to effectively manage customer service requests.
• Facilitated the development of products that meet expectations, allowing efficient operation of production deliveries.
• Assisted the technical team in problem-solving with technical expertise and knowledge, ensuring successful customer service inquiries.
• Created a strategy for ongoing projects that consisted of four sub-groups with defined responsibilities.
• Guided team through the design and implementation of a high-precision navigation system for UAVs improving accuracy to 0.1 meters.
• Developed embedded systems integration modules and hardware components of the autopilot drone system.
• Optimized existing code related to navigation, planning, control and common functions of the autopilot.
• Responsible for debugging, stress testing, and innovating on the existing codebase.
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