Marketing and Sales Manager
CitiScape, Saudi Arabia
Total years of experience :4 years, 3 Months
Dec 2011-March 2013: CitiScape, Saudi Arabia (Riyadh)
Marketing and Sales Manager
Accountabilities:
⇨ Daily training, motivation, and supervision of 25 full-time sales staff
⇨ Develop and maintain direct mail campaigns.
⇨ Represent company and interact with potential clients
⇨ Developed and maintained expense and revenue budgets
⇨ Built a nationwide network of independent fundraising distributors who marketed our products
⇨ Created sales training course schedules and ensured that training class attendance goals had been met
⇨ Supervised installation of plant materials to new clients and coordinated replacements with existing customers
⇨ Joined senior management to market a new product of consumer goods into traditional retail channels of distribution in the flowers market
⇨ Built a full-scale sales operation from the ground up including database systems, recruitment of senior regional sales managers and developing the sales and marketing strategies
⇨ Established over 2000 new distribution doors in just six months
⇨ Established new company operations in South East Asia. We have now two people in our office in Bangkok
⇨ Estimated turnover of $2m per annum.
⇨ In cooperation with marketing, launched new products and services.
⇨ Prepared and executed business, marketing and sales plans for the whole company
⇨ Successfully managed a budget of $7m per annum
supervise a team of 50 staff .... manage daily sales and meet new clients for big flowers orders..... check daily account, PR. i was reporting directly to our office in dubai
i was handeling all ksa markets. and managing over 30 staff as drivers sales helpers account
April '2011-Nov 2011: Reston Hotel (4 Star Hotel) Lebaon, as Marketing and Sales Manager
Accountabilities: ⇨ Managed corporate and private sales initiatives, front desk staff training, special events planning and coordination, guest relations.
⇨ Conducted hotel tours for potential guests and corporate accounts to assess needs and preferences for special events, business meetings, and luncheons in areas of space requirements, catering services, and amenities
⇨ Established viable sales leads through proactive networking activities resulting in the development of business relationships with major business organisation that include Client Company.
⇨ Handled multifaceted frond desk responsibilities for Reston Hotel as a guest service agent form this 47 room's hotel in charge of individual and group reservation for a transient population.
⇨ Served as Reston Hotel Manager-on-duty, in charge of problem resolution concerning account management, guest service, reservation, billing discrepancies' payment authorization and employee issue
⇨ Organize 2 big events, (Miss world top model 2011) and (rally of Lebanon 2011)
⇨ Established pricing structures and effectively negotiated sales contracts.
⇨ Plan work schedules as per requirement.
⇨ Address customer problems as well as troubleshoot.
⇨ Ensure events and conferences run without interruption.
⇨ Supervise the supplies and furnishings.
⇨ Coordinate with local and international travel agents (Syria, Jordan, tunise, Iraq, india, iran)
⇨ Coordinate with international governments for group training (Iraq, Jordan, tunise)
Aug '2010- Dec '2010: Atallah Happy Land (Saudi Brother) K.S.A Jeddah: as Marketing
&Event Manager
Accountabilities:
⇨ Setup the organizational structure and administration of the Marketing & Sales Department.
⇨ Plan, pre-select and recommend all personnel for M&S Department.
⇨ Prepare a Sales Plan.
⇨ Prepare a Media Plan.
⇨ Prepare Media Information for the Re-Launch of the Park.
⇨ Get familiar with the park and its products. Develop new products and promotions.
⇨ Prepare a list of potential clients for group sales.
⇨ Prepare a research of the entertainment market of Jeddah.
⇨ Prepare training plan for the training of all team members of the M&S department.
⇨ Prepare job descriptions for all team members.
⇨ Provide leadership to field team in order to reach program goals
⇨ Motivate and support team to execute without incident every time at every event
⇨ Document the event via reporting and pictures
⇨ Responsible for event assets and maintenance
⇨ Responsible for ensuring event runs smoothly and acts as the eyes and ears of the company
⇨ Communicate event updates as required to Campaigners Management
Dec '2004-June '2006: Harvey Nichols (Al Tayer Group) Dubai U.A.E, as Deputy Manager
Accountabilities:
⇨ Provide necessary control and due management regarding the economic transaction in retail market surroundings with various expenses as well as cash flow controlling with seasonal budget operations.
⇨ Provide essential administration for scheduling over 200 personnel
⇨ Consumer services, maintenance, employee instruction procedures and display products etc
⇨ Acquired awards as the cash conflict and payroll percentage personnel
⇨ Take various actions for setting objects and regulate departmental budgets by sales protuberance
⇨ Carried out internal audits and expenses control measures with the due protection of assets
⇨ Responsible for the seasonal stock intake. Handling shipment of women shoes, handbags & accessories to and from the warehouse and reporting directly to the Line manager in case of discrepancies or other problems.
⇨ Proactively participating in strategy formation like new merchandizing techniques, seasonal stocks and retail services
⇨ Ensuring excellent customer care by offering professional consultants to assist customer purchase.
⇨ Briefing new recruits and reporting to line manager on their performances and best sellers in the department.
⇨ Assisting and advising sales manager on daily business activities, sales strategies, plans, objectives and productivity. Ensuring all sales operate in compliance with standard outlet procedures.
⇨ Keeping close tabs on the fashion industry, developments and trends and ensuring the store houses the latest fashion clothes and accessories
⇨ Develop and implement plans to maximize sales and meet or exceed goals and objectives
⇨ Manage inventory
⇨ Implemented new product lines and created strategies to introduce and promote them to customers
⇨ Developed successful sales plans to grow store's profitability
⇨ Managed merchandise levels and store appearance
⇨ Being in charge for monthly reports for Chloe D&G section And Balanciaga.