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Tarek Fayed, Sony (Audio Visual) Technical Support Representative (Full time)

Tarek Fayed

Sony (Audio Visual) Technical Support Representative (Full time)

Sykes

Location
Egypt - Cairo
Education
Bachelor's degree, Arts
Experience
13 years, 8 Months

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Work Experience

Total years of experience :13 years, 8 Months

Sony (Audio Visual) Technical Support Representative (Full time) at Sykes
  • Egypt - Cairo
  • My current job since November 2017
English Instructor (Part time) at Mitsco
  • Egypt - Cairo
  • My current job since November 2017
TomTom GPS Technical Support Representative at Sykes
  • Egypt - Cairo
  • February 2016 to November 2017
Technical Support representative (Samsung UK) / Customer service representative (Wind) at TekePerformance
  • Egypt - Cairo
  • February 2013 to February 2016
Vodafone Cell Site Project Coordinator at Linatel
  • Egypt - Cairo
  • September 2012 to December 2012
Customer Service Representative at Vodafone International services (New Zealand - UK) at Vodafone
  • Egypt - Cairo
  • August 2010 to August 2012

Education

Bachelor's degree, Arts
  • at The High Institute for Languages
  • June 2010

Specialties & Skills

Technical Issues
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Technical Support
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Customer Support
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Customer Service
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Call Center
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Problem Solver
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Hard worker
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Customer-oriented
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Communicator
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Flexible / Adaptive
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Languages

Arabic
Native Speaker
English
Native Speaker
German
Intermediate

Training and Certifications

Public relations at Egypt Air (Training)
Training Institute:
Cairo Airport
Date Attended:
September 2008
German Course (Level A2) at Goethe Institute Egypt (Training)
Training Institute:
Goethe Institute
Date Attended:
September 2008
Duration:
4 hours
Newspaper translation at Middle East News Agency (Training)
Training Institute:
Middle East News Agency
Date Attended:
February 2009
Duration:
8 hours
Medical Consecutive Interpretation at Teleperormance (Training)
Training Institute:
Teleperformance
Date Attended:
April 2017
Duration:
8 hours