Account Manager
Daltex Corp
مجموع سنوات الخبرة :16 years, 4 أشهر
Managing a portfolio of accounts
Using contacts to generate new business
Engaging in project management duties
Delivering presentations
Attending meetings with clients
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
use IT systems to manage stock levels, delivery times and transport costs;
use associated information systems to coordinate and control the order cycle;
use data from IT systems to evaluate performance and quality and to plan improvements;
allocate and manage staff resources according to changing needs;
manage staff;
liaise and negotiate with customers and suppliers;
develop business by gaining new contracts, analysing logistical problems and producing new solutions;
understand, work with and possibly help to develop e-commerce;
continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures.
implement health and safety procedures;
motivate other members of the team;
project manage;
Managing a portfolio of accounts
Using contacts to generate new business
Engaging in project management duties
Delivering presentations
Attending meetings with clients
Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
use IT systems to manage stock levels, delivery times and transport costs;
use associated information systems to coordinate and control the order cycle;
use data from IT systems to evaluate performance and quality and to plan improvements;
allocate and manage staff resources according to changing needs;
manage staff;
liaise and negotiate with customers and suppliers;
develop business by gaining new contracts, analysing logistical problems and producing new solutions;
understand, work with and possibly help to develop e-commerce;
continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures.
implement health and safety procedures;
motivate other members of the team;
project manage;