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tarek nefzi, personal shopper

tarek nefzi

personal shopper·Harvey nichols Doha

Qatar

Diploma, hardware Installation

Work experience

Total years of experience: 18 years, 9 months

personal shopper

January 2018 - Present

Harvey nichols Doha

Doha, Qatar

January 2018 - Present

Company industry:
Retail & Wholesale
Job role:
Sales

Senior Sales Executive.

June 2015 - July 2017

Qatar luxury Marc jacobs

Doha, Qatar

June 2015 - July 2017

•Preparing and sending the daily, weekly and monthly reports. •Responsible for the whole selling process in the shop. •Merchandising. •Focus on customers and offer them a high quality of customer service. •Follow up with the customer’s order and needs. •Receiving and uploading the shipment
Company industry:
Fashion Design
Job role:
Sales

assistant shop manager

March 2015 - April 2015

Azadia Group (Massimo Dutti)

Doha, Qatar

March 2015 - April 2015

•Supervise the opening and closing of the store.
•Merchandising.
•Follow up with the customer’s order and needs.
•Preparing some reports (Weekly Business Review, Weekly Commercial Feedback).
•Supervising the performance of the work team and making sure customers are satisfied.
•Preparing timetables and manages the work in the shop and help creating harmonized work team that can achieve its targets
Company industry:
Fashion Design
Job role:
Sales

manager (Women section)

November 2013 - February 2015

zara tunis

Tunis, Tunisia

November 2013 - February 2015

Training, supervising and appraising staff
• Maintaining statistical and financial records
• Promoting and marketing the business
• Dealing with customer queries and complaints
• Managing inventories, pricing and stock
• Maximizing profitability and meeting sales targets
• Preparing promotional materials and displays
Company industry:
Retail & Wholesale
Job role:
Sales

Shopkeeper

April 2010 - February 2013

Al futtaime IKEA

Abu Dhabi, United Arab Emirates

April 2010 - February 2013

• Running business of the bed textile area.
• Keeping Key Performance Indicator on the high level.
• Running several stock reports.
• Maintain sales space capacity
• Watching over the presence of mechanical sales.
• Maintain margin level over the given bench mark
Company industry:
Sales Outsourcing
Job role:
Sales

Cashier/ Sales Executive

December 2008 - March 2010

Al Madani Group (Levis & Dockers)

Abu Dhabi, United Arab Emirates

December 2008 - March 2010

• Arrangement & organization of products
• Organizing the warehouse & inventory
• Provide services to customers
Company industry:
Fashion Design
Job role:
Sales

Sales executive

October 2008 - November 2008

Club Monaco

Dubai, United Arab Emirates

October 2008 - November 2008

• Welcoming & assisting Customer
• Assisting shoppers to find what they are looking for.
• Process cash and card payments.
• Answering queries from customers.
• Provide advices and guidance on product selection to customers.
• Keeping the store tidy and clean
• Handling Customer complaints
Company industry:
Fashion Design
Job role:
Sales

Cashier

March 2008 - July 2008

Uptown pizza

Dubai, United Arab Emirates

March 2008 - July 2008

• Assisting customers on the shop floor (cashier)
• Taking the order from clients and coordinate with kitchen staff
• Do the day by day inventory
•
Company industry:
FMCG
Job role:
Quality Control

Animation Co- coordinator

May 2006 - January 2008

club MARMARA

Hammamet, Tunisia

May 2006 - January 2008

• Entertainer for children
• Entertain the hotel guests
• DJ party for children
• Host and arrange games for children
Company industry:
Hospitality & Accomodation
Job role:
Other

Education

centre bieau medical

June 2005

June 2005

Diploma, hardware Installation

Tunisia

Skills

• Microsoft Office, Application, Internet • Customer Service • Communication Skills • Animate party
Intermediate
• Microsoft Office, Application, Internet • Customer Service • Communication Skills • Animate party
Intermediate

Languages

Arabic

Expert

English

Expert

French

Expert

Italian

Intermediate

Training and Certifications

Training
• Time management training
IKEA /AL Futaim Group
Feb 2011
• Certificate For outstanding performance and a first aid certificate IKEA /AL Futaim Group
IKEA /AL Futaim Group
Dec 2010
Problem resolution training
IKEA /AL Futaim Group
Dec 2012
• Customer satisfaction training • Customer mindset training
IKEA /AL Futaim Group
Jun 2011
• Evolving supervisor
IKEA /AL Futaim Group
Mar 2012
• Basic guide for selling training
IKEA /AL Futaim Group
Jun 2012

Hobbies and interests

Sports, Reading, Traveling, Music, Fishing, Swimming, Dancer

Active, flexible & Sporty • Team Work Sprit • Co-operating Person • Social Person