Service Solutions Engineer
Grundfos
Total years of experience :12 years, 6 Months
♦ Responsible to lead the service & aftermarket sales process for their focused customers, markets, products, or industry and are directly measured on the growth their focused areas experience while focusing on fulfilling sales quota, marketing goals and profit objectives.
♦ Call on customers within assigned geographical area to increase awareness of Grundfos aftermarket business, increase service agreements, and promote acceptance of the company’s products and services.
♦ Prepare quotations and negotiates pricing with customers on a project by project basis, in accordance with Company guidelines.
♦ Promotes the image of the Company, its products and services and demonstrates and instructs in their uses.
♦ Performs troubleshooting and emergency call outs as may be required; assists with equipment start up and training as may be necessary.
♦ Responsible for selection of equipment without written specifications and submitting sales forecasts supported by market trends, competition, etc., and provides follow-up information on quoted jobs as outlined by the Service Director.
♦ Stays abreast of the service industry trends, evolutions and applications. Keeps Management informed of competitive conditions and makes recommendations on product changes, additions or new products with major potential.
♦ Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.
Blue waters is a destination with a pioneering spirit, blending island, waterfront living with the exhilaration of the city to create an unrivalled experience for residents and visitors. It is a colorful beacon adorning Dubai’s urban landscape, drawing in those seeking endless lifestyle opportunities.
Located of the coast of Jumeirah Beach Residence opposite THE BEACH, Bluewaters is a lively, family oriented destination with a diverse range of places and experiences that will leave you spoilt for choice.
The island is home to Ain Dubai, the world’s largest observation wheel, and is set to become one of the world’s largest tourism hotspots, complete with distinctive residential, retail, hospitality, and entertainment experiences and concepts.
Responsibilities:
• Establish all Tender documents of Project Specifications, MTR, Tender Design Drawings, Tender BOQ, Calculations and Particular conditions during the Tender stage of the projects.
• Reviewing and commenting the original design for Fire Suppression system that have been provided by the client and project consultant.
• Preparing material requisitions for mechanical equipments and reviewing counter suppliers submittals in conjunction with project mechanical specifications and DCD (Dubai Civil Defense).
• Lead the interface between suppliers and design team during product development and roll‐out including design & technical collaboration at all stages
• Assist Procurement Officers in identifying material requirements.
• Procurement and Logistics of MEP materials.
• Continuously monitoring of after procurement stages, mechanical items production and delivering to site as per Schedule.
• Responsible for checking materials including material costs and adequate supply source.
• Perform the tasks of negotiating, sourcing and ensuring compliance with suppliers' agreements.
• Searching for cost reduction solutions.
• Managing of transportation organizations as per project schedule.
Projects:
1- Qatar Integrated Railways Project - Red Line South Underground
The Red Line runs for about 40 kilometers from Al Wakra in the south to Lusail in the north. The line also connects Hamad International Airport at Terminal 1 to the center of the city. It has 17 stations with the Legtaifiya Station allowing passengers to transfer over to the Lusail Light Rail Transit. Our company already awarded a contract of full MEP works for the following 5 stations (Al Doha Al Jadeda, Umm Ghawalina, Al Matar, Oqba Ibn Nafie and Al Mansoura Stations).
Responsibilities:
• Full responsibility for handling fire suppression system in a collaborative BIM Environment using REVIT 2014 compliance with the Project BIM Standards for the duration of the project up till the handover.
• Reviewing and commenting the original design for Fire Suppression system that have been provided by the client and project consultant.
• Establish all Tender documents of Project Specifications, MTR, Tender Design Drawings, Tender BOQ, Calculations and Particular conditions during the Tender stage of the projects.
• Preparing material requisitions for mechanical equipments and reviewing counter suppliers submittals in conjunction with project mechanical specifications and QCDD (Qatar Civil Defense Department).
• Conducting a several of technical meetings with all supplier regarding all materials for fire suppression system during the quotation stage.
• Preparing all Fire Suppression system calculations such as Hydraulic and NPSH Calculations.
• Manage and lead team of BIM Modelers working on modelling process and coordination preparation of submission of MEP model for approval and shop drawing to achieve the project time schedule in addition to extracting data from the model to contribute directly to support monthly reporting which influence the commercial outcomes on the project.
• Interface with and support the procurement and commercial teams to package work scopes for inquiry.
• Connect BIM to the onsite activates through the site management team.
2- Research and Development Complex, Education City, Qatar Foundation, Qatar
40, 000 M² Research and Development buildings already will hand over in the next few months adjacent to the Qatar Science & Technology Park (QSTP). The first phase 5000 Ton Refrigerant consists of 3 buildings.
1- South Building (Offices - Special Cooling system for Computer lab).
2- North Building (Chemical Laboratories - Offices). 3- Utility Building.
Responsibilities:
• Reviewing and commenting the original design for HVAC, Plumbing and Fire Fighting that have been provided by the client and project consultant (AEI - AECOM - MZP - SHAKER).
• Preparing material requisitions for mechanical equipments and reviewing counter suppliers’ submittals in conjunction with project mechanical specifications.
• Preparing and reviewing the shop drawings, using AutoCAD 2013, for all mechanical installations.
• Leading a team of 4 Draftsmen and organize project time schedule.
• Prepare the martial list for equipment, fire damper, volume damper and valves.
• Review the Chilled water pipe size and pumps (flow rate and pressure).
• Coordinating with other project trades (Electrical, Structure and Architecture).
• Checking for all mechanical variation required by the client and/or project consultant.
• Worked as fire fighting site Engineer temporarily conducting a lot of site inspections, hydrostatic tests and flushing tests until the handing over process to QCDD (Qatar Civil Defense Department).
• Preparing as built drawings for approval and handing over all project documents.
Project: Crédit Agricole Head Office Complex (LEED Certified).
Responsibilities:
- Reviewing and commenting the original design for HVAC, Plumbing and Fire Fighting that have been provided by the client and project consultant.
- Preparing material requisitions for mechanical equipments and reviewing counter suppliers’ submittals in conjunction with project mechanical specifications.
- Preparing the shop drawings, using AutoCAD 2013, for mechanical installations (HVAC, Plumbing and Fire Fighting)
- Coordinating with other project trades (Electrical, Structure and Architecture).
- Checking for all mechanical variation required by the client and/or project consultant.
• Bachelor in Mechanical Power Engineering - Faculty of Engineering at Mattaria - Helwan University. • Overall grade GOOD (72%) Graduation Project Grade (Excellent) • Graduation Project in Heat Transfer Characteristics Form Some Coolant Additives Used For Water Cooled Engines. TRAININGS AND ENGINEERING COURSES -2010 - Attended a twenty five hours course in pumps installation, troubleshooting & maintenance at OGS (Oil & Gas Skills) supported by site visit to EMC (Egyptian maintenance company) which is specialized in Maintenance and Troubleshooting Business. - Attended a twenty hours course in Hydraulic Essentials at TCC (Technology Competency Center). - Attended a training course in oil & Gas downstream processes and equipments at Obayied Field which is managed and owned by BAPETCO (Badr El‐Din Petroleum Company). - Attended a training course at Cairo North and South Power Stations covering gas and steam turbines working in a combined cycle power plants. - Site visit to FPI facility (Future Pipe Industries Group) which is specialized in manufacturing, developing, and supplying of complete fiberglass and composite pipe system solutions. - 2008 - Attended a training course in maintenance of HVAC system of the oil refinery equipments and processes of MIDOR site (Middle East Oil Refinery) located at Borg Al Arab, Alexandria.
