IT Manager
Al Hokair Group
مجموع سنوات الخبرة :22 years, 4 أشهر
From June, 2007 - June 2015:
Presently working as IT Systems & Infrastructure Manager at Al
Hokair Group.
My responsibilities are:
My Job involves Implementing, Installing, Configuring, Designing
and Managing the following:
o Domain Controller (Windows 2008 R2 ENT with OUs),
Additional & Tree Domain Controllers.
o Mail Server (Exchange 2010 Environment with RPC over
HTTPS)
o SAN, NAS Storage, File Server with user quota & File
Coral Al Hamra
Hotel
Screening. (HP Storage & Knowledge about EMC VNX).
o Antivirus Server (Symantec, Kaspersky & presently
TrendMicro)
o Firewall with VPNs (SonicWALL, Palo Alto & Cisco VPN
Client)
o Forefront TMG
o CISCO Switches & Routers (Specially VLANs for Head
Office & the locations)
o Databases: Oracle & MS SQL
o Oracle System Administrator
o Intercard System
Consulting & approving all the new technologies at Al Hokair Group.
Managing whole IT Infrastructure
Leading & Supervising IT Team.
Multi-Location support and help desk management to assist internal,
external users and technical team.
Designing & planning the needs for the business.
Arrange the Budget & distribution list of it.
Arrange the Service Level Agreements “SLA” with all the other
Sectors at the Group included with the Sister Companies.
Managing & designing the policies for the IT Department.
Manage the team to give the full support & services
Managing the Licensing of all the Systems including Microsoft &
Others.
Managing all the Systems at the Group including:
o Citrix, Double Take, Veeam, Polycom, Low Current System,
Real Estate Systems, Microsoft SQL, Hyper-V,
ManageEngine Products, GFI Products, CRM & Microsoft
Dynamics, AlienVault
From January, 2011 To till June 2011:
I was working as IT Coordinator at Coral Al Hamra Hotel.
My responsibilities were:
Implementing New Domain Controller (Windows 2008 R2)
Implementing Hotel Systems: Opera, MICROS, SUN, TeleTiger,
Doors Lock System ... etc.
Implementing Guests Wireless Network
Implementing Office Network including: FS & Print Server
Train the IT Team at the Hotel to manage the network & the systems.
From January, 2002 To till June 2007:
I was working as System Administrator & Designer at BlackEyes
Advertising Agency.
My responsibilities were:
Managing the Network & the Computers
Designer (Photoshop, Illustrator, In Design, Premiere … etc.).
• Bachelor of Science in Computer Information Systems (CIS), Major Study is Software Engineering, June 2007 Quds University, Faculty of Informatics Systems
• Third year at Civil Engineering (Damascus University - Syria) Still not graduated.
I scored the first place in the High School and received the first place reward.