sales manager
strong motors
مجموع سنوات الخبرة :4 years, 10 أشهر
Responsibility:
Involved in primarily Inbound Customer Care Line with occasional outbound calls.
Receive information from the customer, respond to their queries and guide them.
Creating an interest in them and seeking their views regarding the services.
Provides superior customer service functions.
Handles customer inquiries, follow ups and complaints.
Strive for one-call resolution of customer issues.
Marketing different products and services.
Giving first class professional advice, accurate product information, best practical solution and close the deal
Assisting Team Leaders in other functions.
Training for the new joiners as well as tenured agents if there is any updates.
Fedala Agency in Morocco
Responsibility:
Receive information from the customers, respond to their queries and guide them
Creating an interest in them and seeking their views regarding the services.
Provides superior customer service functions.
Handles customer inquiries, follow ups and complaints.
Monitor and track issues to ensure accurate resolution.
Focus on delivering a positive customer experience according to vendor standards.
in Morocco
Direct, co-ordinate and review activities in sales and service accounting and record keeping.
Review operational records and reports to project sales and determine profitability.
Servicing and provide support to existing customers as well as establishing new customer base.
Provided support to the sales team, ensuring all sales and service objectives were met.
Performed market research surveys on customer needs and requirements.
Generated repeat business report for the sales team and sales management
Analyzed the marketing structure and explored the best possible solutions.
Emphasized the importance of service and work.
Give a demonstration of Kirby system easily converts to 12 different units including a carpet Shampoo system.
Explain for customers how to prevent the enemy: “dust mite”
Giving first class professional advice, accurate product information, best practical solution and close the deal.
Web Help in Morocco
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