MBA & Masters in Dentistry☆ 20years☆ Dentistry Operations☆Clinical Governance☆Digital Transformation
Primary Health Care Corporation
Total years of experience :18 years, 9 Months
Transformation of primary dental care services for a workforce of over 250 Clinicians & Specialists including Quality improvement.
People Centred Care implementation & Evidence based Clinical best practice.
Planning &Implementation of dental Specialist services ~ including service delivery strategy, resource planning.
Develop Clinical Governance & Clinical Outcome Measures of Quality, including Competency Assessment of Clinicians- Clinical and Non Clinical.
Process mapping and improvement- Internal Value chain.
Resource Optimization- New and existing dental services- Workforce and Materials
Workforce clinical affairs - fairness and transparency with oversight tools.
* Actionable Strategic guidance involving remapping organizational wide Structures and Processes, and Implementing them.
* Transformation of health services to create long term value.
* HMIS introduction, adoption and implementation- IT infrastructure and networked enterprise.
Appointed as External Examiner in the departments of conservative dentistry and prosthetic dentistry and specifically for dental materials.
Head of dental department including all aspects of administration and marketing of services.
Expansion of services, as well as planning and executing for satellite clinics.
Policy formulation and implementation in accordance with ISO and JCIA standards.
Senior Lecturer and Clinical Supervisor of 3rd, 4th and Final year Undergraduates of Dentistry, in the subjects of Conservative Dentistry (including endodontics and crown and bridgework) and Prosthetic dentistry.
Senior Dentist for the treatment of patients presenting at the Oral Health Centres at Tygerberg Hospital and at Mitchells Plain, requiring postgraduate level of Restorative Dentistry treatment.
Overall administration of department of dentistry including personnel.
As Head of Department, manage and supervise other Dentists (5-6) and Dentists interns (3-4), COHO’s and COHO Interns (3-4),
Dental Technologists (4) and Interns(4) and
Nurses (2)
ACHIEVEMENT:-
1.Income generated by dental services increased exponentially
2. Re-Approval as an Dentist Internship Centre by the Medical and Dentists Board, after it was withdrawn the preceding 2 years.
Clinical work including :-
Basic and Advanced Restorative dentistry
Complete and partial removable prosthetics
Implantology
Craniomandibular disorders
Treatment of patients of General Dentistry.
On call duties for Maxillofacial Trauma patients.
Awarded 'Best Dentist' in 2004-2005
Hospital Internal Audit committee member.
Rotations in all specialties of Dentistry
Treatment of patients for the Maxillofacial trauma team
In patient care and assist pre, intra, postop of oral and maxillofacial sugical operations.
Focus on digital transformation of health services including Artificial Intelligence, Machine Learning, IoT, etc. Stakeholder engagement, Project planning with specific consideration to Cybersecurity and Governance in digital transformation.
Internationally recognized by AACSB and EFMD Curriculum has been designed and being taught by visiting Professors from the top business schools in the US, including from :- Johns Hopkins University Wharton Business School, Harvard Business School, UCLA, IESE (Spain). Subjects completed are :- 1. Healthcare Systems, 2. Healthcare Human Resource Management, 3. Quality Patient Care in Healthcare 4. Financial Management of Healthcare Organizations, 5. Healthcare Law & Policy, 6. Healthcare Management Information Systems, 7. Strategic Management in Healthcare Organizations, 8. Managerial Health Economics, 9. Organizational Behavior and Change Management 10. Decision Analysis in Healthcare Management 11.Management Communications and Media Relations 12. Healthcare Entrepreneurship 13. Marketing in Healthcare Institutions 14. Healthcare Finance and Insurance 15. Operational Management in Healthcare Organizations Internationally recognized by AACSB and EFMD
Included a Clinical, coursework and research components. Passed the Masters degree with an overall 71%, less 4% for a distinction. My researchwork may be accessed on:- http://iadr.confex.com/iadr/safdiv07/preliminaryprogram/abstract_97687.htm http://etd.uwc.ac.za/usrfiles/modules/etd/docs/etd_gen8Srv25Nme4_7668_1190192702.pdf I have presented my researchwork (oral presentation as well as poster) at the IADR (International Association for Dental Reserach) meeting in Pretoria, South Africa in September 2007.
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