المشرف العام على وكالة الخدمات
أمانة منطقة حائل
مجموع سنوات الخبرة :24 years, 11 أشهر
• Directing the agency daily operations while overseeing multiple locations to increase their productivity,
• Developing processes and procedures for all agency departments.
• Monitoring the annual budget and developing comprehensive plan to accomplish the agency objectives while staying within budget,
• Directing department teams to achieve daily and long-term operations and business goals,
• Establishing performance goals for each department.
• Sourcing and reaching out to qualified candidates for current open roles,
• Coordinating the hiring process end-to-end,
• Interviewing the candidates in-person for a wide range of roles (junior, senior and executive)
• Collaborating with hiring managers to set qualification criteria for future employees,
• Implementing an effective plan to manage the various elements of procurement process throughout the project’s life cycle,
• Identifying and selecting the right supplier for an assignment, as well as evaluating the supplier's performance while the contract is being implemented,
• Negotiating the contracting process with selected vendor,
• Managing the financial health of all agency departments in order to promote success and growth,
• Reviewing finance documents to ensure compliance with finance-related laws, procedures and regulations,
• Collaborating with all agency departments to achieve monetary goals.
• Managing the project site activities,
• Maintaining the profits as per the company expectations,
• Supervising and delegating tasks to a team of \[200\] company employees,
• Tracking all related project status, timelines, budgets, and action items from project inception to delivery,
• Building a positive, productive relationships with internal and external stakeholders through outstanding client management skills,
• Securing a new business opportunity by conducting research and networking,
• Negotiating with suppliers to reduce costs,
• Evaluating and selecting the qualified suppliers and venders for the client's needs.
• Keeping achieving high client satisfaction through consistent delivery and profession communications,
• Interviewing and hiring top-performing talent team,
• Conducting a technical and customer meeting, increasing a high communication level, and strengthening stakeholder relationships
Maintain & operate the new and existing projects.
Programming and scheduling the projects.
Analyzing and study the existing building for maintenance .
Re-engineeringand renovate the existing buildings.
supervise the main contractors for applying the facility Management roles.
Applying the hard services and soft services standards
• Monitoring and evaluating teams' performance, identifying, and targeting opportunities for improvement,
• Identifying and solving complex strategy problems to drive office goals,
• Communicating with external \[stakeholders\] to ensure \[the growth\] of business is met daily and monthly forecasts,
• Mitigating the financial discrepancies, reviewing and approving billing invoices and expense reports,
• Creating effective office systems for reports, agendas, contracts and records,
• Delivering customized and effective solutions to clients that met unique demands,
• Boosting profit opportunities, conducting cost, scheduling, contract performance, variance, and risk analysis procedures for corrective action,
• Delivering business strategy and developing systems and procedures to improve quality and efficiency of operations,
• Implementing effective customer service procedures to encourage positive feedback,
• Creating and implementing highly effective and individualized solutions for clients,
• Enhancing resource allocations while monitoring expenses,
• Auditing the work quality for optimal efficiency and compliance,
• Developing and implementing a high-quality work environment as measured through employee satisfaction ratings,
• Setting project timelines and keeping teams on task to complete project milestones according to schedule.
• Managing and directing day to day activities of department staff in line with established policies, practices, and procedures,
• Assisting directly in establishing long- and short-term planning of objectives for regional office,
• Supervising, monitoring, and controlling the construction stage process of the projects till closing and handover stage,
• Effectively managing overall planning and implementation of all project related,
• Providing department with appropriate staff, resources and all needed requirements to fulfill business development, financial improvement, materials estimating, and operational goals,
• Overseeing performance of design and construction phrase for the projects to ensure the projects are within the budget and timely frame,
• Maintaining closely with owners and venders during all phases of negotiated projects contracts,
• Planning, organizing and controlling all engineering operations, personnel budgets and policies for the office.
• Preparing and presenting monthly projects progress to the bord of director.
• Improving policies and procedures of the department and updating them,
• Estimating and forecasting the needed projects budgets,
• Monitoring and controlling the project's budget and deliver a mid-year finance progress reports to the Executive Director,
• Ensuring that project deliverables are implemented according to the scope and NGHA standards,
• Directing daily work activities including ongoing projects, engineers, contractors, sub-contractors, and suppliers,
• Minimizing discrepancies by effectively training employees on best practices, policies, and procedures.
• Overseeing daily performance of the project department, main contractors, and subcontractor's staff,
• Developing of strategic solutions to an organization growth and/or consolidation needs, overseeing the full range of integrated management services for pre-design, design, tender, construction, and post- construction phases,
• Documenting the cost-effective concept design process, increase the benefits of new materials by applying the construction methods, in the interest of client's business needs and image,
• Reviewing projects design drawings, BOQ's, projects cost, projects tender process and awarding process,
• Leading to successful completion projects within approved budget, quality, and projects time frame,
• Leading and motivating talented project teams, consistently achieving against KPIs,
• Achieving high client satisfaction through consistent delivery and communication,
• Interviewing and hiring top-performing talent.
• Overseeing monthly performance of contractors and subcontractors,
• Developing the work management plans for the operation maintenance contracts,
• Leading & coordinating with staff on the field and internal staff of the section,
• Supervising and monitoring the ministry projects in Aseer District,
• Consulting on other significant projects of the Ministry,
• Estimating the new projects and maintenance contract budgets,
• Driving continuous performance improvement by constantly controlling and monitoring the implementation of projects measures,
• Conducting regular safety and quality checks to ensure stable maintenance section operations,
• Improving maintenance section knowledge by implementing training programmers adapted to individual learning preferences.
• Inspecting the actual site and preparing the project quantities list,
• Monitoring the projects' quantities, estimating the expected quantities,
• Submitting the progress weekly report to the department head supervisor.
GPA = 4.79 0ut of 5 with honor certifect letter.
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