Projects and Team lead
Radwa Co.
Total years of experience :6 years, 5 Months
Key Deliverables:
Served as a liaison between departments and IT for effective technical solutions.
Supported in developing business cases for IT projects.
Assessed business problems, identified opportunities for change, and formulated processes.
Aligned technology solutions with business strategies and documented current business processes.
Conducted business requirements analysis, ensuring high-level requirements in the project scope.
Conducted cost-benefit analysis, identified stakeholders, and assessed their needs.
Contributed to the development of business requirements and functional specifications.
Supported the development of project documentation, including business cases and user guides.
Managed project planning, goals, milestone delivery, cost, risk, compliance, and resource allocation.
Delivered complex IT projects while aligning technology strategies with business objectives.
Managed the internal IT team and cross-functional team of consultants, working as a product owner.
Highlighted Achievements:
Successfully handled project planning, milestone delivery, and operational efficiency.
Led Microsoft Dynamics 365 ERP implementation, focusing on Finance, Procurement, and Sales &
Marketing modules.
Managed and delivered complex IT projects, identifying and implementing business process improvements.
Conducted ongoing reviews of project processes, developed optimization strategies, and directed new IT
initiatives.
Provided technical leadership to sensitive projects, leading the development, selection, and deployment of
processes and tools.
Accountable for the MiRA Sales Application project, enabling Sales Route Accounting System and
integrating management requirements.
Designed, developed, and implement a Warehouse Management System, Asset Management system,
Support services ticketing system, Overtime Management System providing end-user support and adding
features.
Supported system integration between sales route accounting system and ERP team, assisting various
departments.
Coordinated procurement activities, ensuring on-time product delivery, and negotiated quotations for
business value.