Group Product Director
CARMA
Total des années d'expérience :17 years, 10 Mois
Promoted to Group Product Director for a leading media intelligence company operating across the UAE, UK and US. Directed the integration of business requirements and technology across a portfolio of market products / services. Interface with diverse clients to deliver sophisticated projects in budget and ahead of schedule. Apply vast expertise of SDLC, Agile and Waterfall methodologies to ensure continual improvement. Provide leadership, training and support to cross-functional teams. Adopt a solutions-focused approach following completion of detailed impact analysis.
Key Achievements:
♣ Drove significant reductions in data entry timescales following the integration of the media monitoring database and article analysis database.
♣ Orchestrated the reengineering of the media monitoring platform, resulting in an improved client interface that provided more detailed information.
♣ Project Lead for a complex initiative to create a multi-language website-scraping tool, which provided unique and relevant online content to global clients.
♣ Established a media database that delivered comprehensive media classification, demographics and journalist profiling information to clients.
Key Achievements:
♣ Drove significant reductions in data entry timescales following the integration of the media monitoring database and article analysis database.
♣ Orchestrated the reengineering of the media monitoring platform, resulting in an improved client interface that provided more detailed information.
♣ Project Lead for a complex initiative to create a multi-language website-scraping tool, which provided unique and relevant content to global clients.
♣ Established a media database that delivered comprehensive media classification, demographics and journalist profiling information for clients.
Strategically directed and delivered diverse media and technology projects across the UAE, Egypt, Lebanon, Morocco and USA. Conducted detailed requirements gathering and engaged fully with key stakeholders, with projects spanning dashboards, media monitoring, social media analytics / engagement and technology-based initiatives. Collaborated with company-wide divisions, QLogic and OEM engineering to ensure cost-efficient and user-friendly project solutions. Recruited, led and motivated project teams, providing coaching to aid professional development.
Key Achievements:
♣ Led the turnaround of a failing project to develop a unique, highly integrated SaaS platform; conducting analysis and troubleshooting platform issues while ensuring alignment with commercial objectives - with success in delivering the project within a two month period.
♣ Streamlined labour costs by over 40% via the implementation of new software applications.
♣ Won the Presidential Award for Best Performance across the organisation.
Translated business goals, drivers, strategies and enterprise capabilities to technology solutions in line with business objectives, for a leading media monitoring and analytics company. Optimised existing systems / processes, including enhanced client reporting systems and analytics. Maintained an awareness of the emerging technologies to respond to changing business demands. Effectively led multidisciplinary teams across multi-site business locations.
Key Achievements:
♣ Established remote teams across global locations and greatly reduced labour costs for the business.
♣ Successfully launched several OEM products / releases, including HP hard drives and tape drives, with accountability for the end-to-end project lifecycle.
Multifaceted role, managing various operational performance and service delivery improvement initiatives for a large-scale translation / content provider. Formulated goals, targets and KPIs, then supported the team to achieve / exceed objectives. Liaised with HR and senior management to support implementation of best practice methodologies.
Key Achievements:
♣ Conceptualised and implemented a comprehensive tracking system that enabled the monitoring of performance against pre-determined targets.
♣ Developed a highly-skilled, engaged and productive staff team following resolution of complex performance challenges.
Managed and coordinated the delivery of high quality translation, content, copywriting, summarisation and PR services to UAE clients, on behalf of a leading media monitoring and PR agency.