Visiting Faculty (Cyber Security)
City University College Of Ajman
مجموع سنوات الخبرة :17 years, 6 أشهر
My Job responsibilities are:
Teaching QUALIFI Level 3, 4, 5, 6 Cyber Security Courses.
Conducting Practical Labs for proof of concept.
Preparing Case Studies, Assignments, Quizzes
Preparing the final graded assignment and quizzes for course assessment.
Conducting internal verification (IV) and Feedback of courses.
Preparing the final result, IV and Feedback forms for all students.
Provide career path support to learners who wish to develop their
enterprise capabilities and opportunities in their chosen sector.
• Teaching Information Security Courses (Digital Forensics, Programming for Security Professionals,
Ethical Hacking) to MS (Information Security) classes which are hybrid classes (Physical+ Online).
• Digital Forensics course contains details of digital Forensic Process and practical labs.
• Programming for Security Professionals course contains the details of secure coding, best practices, principals, practical labs.
• Ethical Hacking course contains details of ethical hacking Process and practical labs.
• Providing Ethical Hacking Training to specified groups.
• Assigning
• Monitoring Progress of Students.
• Evaluation of Students based on Assignments, Quizzes, Projects and Sessional/Final exam.
• Resolving students’ issues.
• Advising students for their carrier path.
My responsibilities are:
Teaching Information Security Courses (Ethical Hacking, Penetration Testing, Digital Forensics,
Programming for Security Professionals, ) to MS (Information Security) classes.
Ethical Hacking and Penetration Testing course contains details of ethical hacking process and practical
labs.
Digital Forensics course contains details of digital forensics process and practical labs.
Programming for security professionals course contains the details of secure coding, best practices, Ethical
hacking/Pen testing tools, practical labs.
Delivering CEH V11 EC-Council USA training to enrolled students as a CEI. The five days training is
based on EC-Council official course.
Guiding and training students on IBM QRadar SIEM.
• Teaching Computer Science Courses (Network Security, Data Communication & Networks, ) to BSE and BCS classes.
• Taught Data communication and Networks to Software Engineering and Computer Science Students.
• Conducting Lab work using real time equipment and software tools (Packet tracer, GNS3, Wireshark etc.).
• Advising students for their carrier path.
• Assigning projects
• Monitoring Progress of Students.
• Resolving students’ issues.
• Provide extra support to students who are weak in studies
• CEH trainings based on the EC Council official course requirements.
• Working in close collaboration with the Digitribe’s management and staff on scheduling the training sessions.
• Delivering trainings sessions at Digitribe’s Islamabad centers, as well as remotely as and when required.
• Conducting practical Labs.
• Assessment of students’ progress and appropriate guidance.
• Carrier Advise
Working as Technical Specialist/ Network Engineer back office in TSU (L2 Technical Support Center), following were my job responsibilities with skills:
• Configuration and rectification of Data services (ILL, MPLS VPN(s), VLL, ADSL, DNS, Mail, Proxy, Web hosting) by accessing the relevant equipment (Routers, Switches, DNS servers, test portals (Looking Glass, DNP), Wireshark, MRTG and conducting different connectivity tests (RFC2544, traceroutes etc..) and verification of configuration and status of ports. Analyzing and correlating events/Incidents.
• Handling of customers service calls, Incidents and Provisioning/Change Requests.
• Escalation of unclassified incidents findings to related Level 2 teams.
• Providing accurate, complete and timely Shift handover reports.
• Management of incident coordination and response.
• Providing accurate, complete and timely written documentation when required.
• Maintaining of approved KPI’s targets and customer SLA's requirements.
• Analyzing of complaints for building firm solutions.
• Worked on Shift duties (24/7) for handling business Customer complaints.
• Configuration and rectification of Voice and VoIP services (SIP TRUNK, SIP-PBX, SIP-DEL, ESL-DEL, ESL-PBX, DEL, PBX, PRI (DID), BRI) via NGN (Huawei NGN(N2K) Soft-switch, Acme SBC, Ericsson IMS Soft switch) and Legacy Alcatel(E10B), Ericsson-Xmate(AXE), Siemens(EWSD) and Fetex Legacy switches.
• Ensuring FCR and remote resolution.
• Different End to End connectivity tests are conducted with and without coordination of field staff Customer and other relevant teams for joint testing as per requirement using test equipment (analyzers) for checking service connectivity. SIP and ISUP Call tracing is conducted via NGN N2K trace tool and Anritsu Master Claw for isolating the issue.
• Verification and correcting of configuration done for rectification of issues.
• Escalating complaint to Level 3 or relevant teams with findings.
• Processing requests, complaints under define timelines and according to KPI's.
• Migrations of Voice services from legacy copper network to GPON and configured thousands of Voice/VoIP services with VAS for customers in Huawei NGN Switch (N2K) and new provisioning of Business Customer Services.
• Proposed different technical ideas with an idea of "Automatic and semi-automatic complaint resolution Robot", which is highly appreciated.
• Proposed Etisalat Service base trainings via recorded webinars on Idea portal.
• Proposed scheduled Base Analysis of complaints for firm solutions.
• Built eight (8) work flows for first level of rectification of two major faults experienced by customers that are “Line Noisy” and “One-way speech”,
• I have also evaluated the PABX service first level fault handling for automation and improving Customer Self Care portal.
Working as Project Manager (IT) in SKYIANS, I had the following responsibilities:
• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data center.
• Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
Working as a Network Engineer
following were my job responsibilities:
• Identification of PERN2 project requirements, services to be deliver.
• Deployment and Configuration of Huawei Routers NE80E, NE40E, NE-20. Configuration(s) of VRP, Inter-VLAN, VRRP, VPN, OSPF, IS-IS, BGP and MPLS L3 VPN, Load balancing and redundancy at Access/Aggregation layer through VRRP, Load balancing and redundancy at Core layer through OSPF/IS-IS and BFD.
• Deployment, configuration(s) and maintenance of pixfirewall, IPS, IDS, Proxy, Access lists for security for prevention of threats/anomalies and threat detection and prevention. Analyzing and correlating events/Incidents.
• Management of incident coordination and response.
• Providing accurate, complete and timely written documentation when required.
• Maintaining of approved KPI’s targets and customer SLA's requirements.
• Escalation of events to relevant high-level teams and Vendors.
• Handling of customers service calls, Incidents and Provisioning/Change Requests.
• Prepared three RFP(s) for procurement of Datacom equipment (Core, Distribution and access layer Routers), Optical Transmission equipment (SDH/OSN and DWDM) and leasing of Optical Fiber segments for connectivity of Universities/Institutes/Colleges and Metro Cities. These RFP(s) include Objectives, Scope of
Work, Bid Requirements, Selection procedure, Minimum requirements for SLA, , Terms of payments, Liquidated damages, FOI, General Terms and conditions, Technical specifications, Meet or exceed specifications, Mandatory requirements, Evaluation criteria, BOQ, BOC.
• Evaluation, selection and preparation of Agreements to be signed with selected Bidder.
• Initiation of Project according to the Project Plan. Management of regional teams, assigning of tasks and monitor their performance and assigned tasks. Scheduled meetings of regional teams on video conferencing and resolved the issues occurred either on Vendor and Customers end.
Ensured the project is delivered per the Project Plan and timelines.
• Regular coordination and scheduled meetings with Vendors for desirable outcomes. Ensured the Project is delivered within scope, schedule, cost, and quality.
• Preparation of SLA documents for signing with Service Providers (M/S Huawei, M/S Wateen Telecom, M/S PTCL, MS Multinet) for Network Services (Internet bandwidth, Routers, SDH. DWDM, Optical Fiber Segments) uptime.
• Provided the managed services support in PERN2 back office to Universities/Colleges/Institutes connected in PERN2 Network of for 4 years using Solar Winds, Huawei U2000, RT, CRM. Resolved the technical problems with coordination and communication with Universities Technical staff.
• Managed all the service faults and degradation.
• Maintained and managed Strict check & balance to make sure for timely resolving of Open tickets as per signed SLA.
• Maintained and managed OLA.
• Deployment of Long Haul 10GbE Optical Fiber Infrastructure (Huawei Transmission equipment OptiX OSN 2500/3500 and BWS 1600G) for connectivity of Pakistan Metro Cities containing Universities/Institutes/Colleges in Pakistan and it will form Nationwide Intranet.
• Commissioning and PAT (Provisional Acceptance Test) of OptiX OSN 2500/3500 and BWS 1600G NMS U2000 deployment, security management, database management, protection subnet and trail management, Clock protection, ECC management, ASON configuration commissioning Network and Optical power, testing of main channel, OSC and system. Operation/maintenance/troubleshooting of transmission equipment. Deployment of Nationwide Optical fiber, its testing and acceptance.
• Testing and acceptance of Optical Fiber segments
• Monitoring of network performance and network traffic and maintain log files and access logs.
• Preparation of weekly/monthly work progress reports for higher IT/Network management team.
Working as a Network Support Engineer in Pakistan HEC (Higher Education Commission) Project, PERN2 (Pakistan Educational and Research Network). Following were my job responsibilities:
•Provided Technical Support in designing Technical Support in Designing 10GbE Metro Area Network(s) in Pakistan under PERN2 Project.
•Provided Technical Support in procurement of Data communication and Transmission Equipment for Project.
•Deployment and Configuration(s) of Cisco 3600 router and 2950 switches in HEC LAN network, Pixfirewall deployment and Configuration, Troubleshooting, Management and Monitoring of Network using NMS (Solar wind and HUAWEI NMS).
•Processed the requests received for activation and deactivation of user accounts as well as provide various rights on these.
•Responsible for monitoring the usage of network systems and servers.
•Responsible to provide training on the usability of any new software application or system.
•Responsible to ensure that the network runs smoothly and the various departments using different network systems and applications are able to perform their tasks without any interruption.
•Designed Islamabad Metro Network for the Connectivity of 22 Universities/Institutes in First Phase, Prepared RFP for leasing of (including Laying of Supplementary) Optical Fibre segments for Islamabad/Rawalpindi in PERN2 Project, Float Tender process and perform Technical and Financial Evaluation.
•Prepared Optical Fibre Contract Agreement Draft which is signed b/w HEC and Naya Tel Pvt Ltd for leasing of (including Laying of Supplementary) Optical fibre segments in Islamabad/Rawalpindi region and managing the project.
•Provide help in designing of Datacenters.
Worked as Telecom Engineer and as Team Leader in Huawei Transmission Projects and perform the following Tasks:
Installation, configuration and commissioning of Huawei SDH 2.5/10G (OFAN II) and Huawei DWDM BWS 320G in PTCL Exchanges in different cities of Pakistan.
Installation, configuration and commissioning of Huawei SDH Metro (1050) STM1/4 and Power Equipment (Rectifiers, Battery Banks etc) in more than 80 PTCL Exchanges in Central Region of Pakistan.
Installation, configuration and commissioning of Huawei CDMA/GSM WLL BTS (Phase II) at PTCL and Warid sites in Central Region in Pakistan. E1/E3 Testing, Bird Meter Testing, Optical Fiber testing with Power/Source meter . VSWR, Testing With Site Analyzer,
Scheduled meetings with Customer for Implementation of Project.
Management of tasks and project timelines.
Management of Teams and resources
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