Area Coordinator
Circle K
Total years of experience :8 years, 0 Months
Facilitating cross-channel feedback from customers and employees to
management and executive teams
Working with team leaders, managers and department heads to learn
departmental needs and goals
Observing, reviewing and analyzing processes to identify inefficiencies
and areas where improvements could be made
Identifying and resolving any problems
Delivering reports to department heads, management teams
Designing and maintaining clear operational guides to ensure consistency
of operations
Our company is specialized in digital marketing and advertising who created a new
platform to connect business with influencers.
My task is to collect data of food chains or single owned restaurants and
cafes add that to clinics and general services companies owners to add it
as a lead on CRM.
Converting leads to deals and sign-up the business owners.
Monitoring other agents achievements on daily basis.
Started in Cairo Egypt till 2018 and then transferred to Dubai
Help customers with complaint and questions, give customers information
about products and services, take orders and track shipments.
Maintaining a positive, empathetic and professional attitude toward
customers all time.
Ensure customer satisfaction and provide professional customer support.
Handling commission calculations and distribution.
Maintaining an upselling variable percentage between 60% up to 75%
every month from sales calls.