طارق القحطاني

•Identified issues, analyzed information and provided solutions to problems.
• Conducted research, gathered information from multiple sources and presented results.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Responded to customer requests for products, services and company information.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with all Departments to achieve high level of Customer satisfaction.
• Increased customer satisfaction by resolving Customer Service issues.
• Provided positive first impressions to welcome existing, new and potential customers.
• Solved customer challenges by offering relevant Financing products and services.
• Answered customer questions regarding our products and services.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.

• Make Weekly, Monthly and Annual Reports For all Applications in Jeddah • Manage and train the new staff and assign them duties. • Make sure all the credit policies are followed in all transactions that take place in their department. • Recommend changes in the credit policy to Regional Manager. • Manage customer credit files. • Monitor the credit granting and updating process. • Personally investigate the largest customer credit applications. • Ensure Quality Assurance in all deals. • Manage relations with the sales department manager for all exceptional deals. • Manage relations with collection department manager for all defaulted customer that apply for new deals. • Reviewing all the Corporate Deals that have been submitted to Credit Department. • Checking the Establishment in Saudi Credit Bureau (SIMAH) & chamber of commerce Systems. • Study the Average Monthly Balance, Average Daily Deposits & Withdrawals in Bank Statements Analysis forum in Excel. • Preparing for Sight Survey for the Establishment to See their Assets & interview the Finance Manager or the Owner to discuss their Financial Situation. • Preparing the Credit Proposal for the Establishment with all the required information to Submitted to the Credit Committee for the Final Decision.

receiving deals from all Nissan Branches
 checking all the customers in Simah & chamber of commerce Systems
 making financial analyses for customers bank statements
 thoroughly Study all the documents and finally make appraisal for approval or rejection
 Make Weekly, Monthly And Annual Reports For the Western, Northern And Southern Regions
 Make a Review And Audit all the Process for the Deals That have Been Approved By Branches Credit Team as a Quality Assurance guy
Make Weekly, Monthly And Annual Reports For all the Branches Kingdome wide.
Manage and train the new staff and assign them duties.
make sure all the credit policies are followed in all transactions that take place in their department.
Recommend changes in the credit policy to senior management.
Manage customer credit files.
Monitor the credit granting and updating process.
Personally investigate the largest customer credit applications.
Ensure Quality Assurance in all deals.
Manage relations with the sales department manager for all exceptional deals .
Manage relations with collection department manager for all defaulted customer that apply for new deals