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Tarun Krishna, Retail Store Manager

Tarun Krishna

Retail Store Manager·Lenskart

United Arab Emirates

Master's degree, Sales, Marketing & HR management

Work experience

Total years of experience: 15 years, 0 months

Retail Store Manager

March 2022 - Present

Lenskart

Dubai, United Arab Emirates

March 2022 - Present

Responsible for making sure that the Busines KPI's are achieved and improved timely with mutual growth and team development.
Achieved store of the quarter 2022-23 twice.
Top Sales & profitability by analysing the demographic requirements & strategic planning like VM changes, Product allocation, based on the same.

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

January 2019 - Present

Apparel Group

Dubai, United Arab Emirates

January 2019 - Present

1. Spearheading team of 22 associates by building enthusiasm, listening to feedback and implementing solutions that ensure we exceed our goals.
2. Actively monitor key performance metrics of sales team, identify challenges and create new solutions using proven problem solving techniques.
3. Recognized for increasing sales revenue of new store by 22.6% in 35 days.
4. Improved store’s- BBZ TOV ranking from 60th to 26th in 6 months(now-22)
5. Successfully opened 5 new stores in 1 year in UAE & learned new business metrics.
6. Successfully held 2-EXPO’S in UAE with turnover of AED 2.1 million in 10 days.
7. Maintaining optimum operational cost by proper utilization of the resources.
8. Customer service oriented and with in-depth knowledge of basic business management processes.

Company industry:
Retail & Wholesale
Job role:
Sales

Store Incharge

December 2013 - December 2018

Jashanmal National

Dubai, United Arab Emirates

December 2013 - December 2018

1. Stuart Weitzman (American Luxury footwear & Accessories) in Level Shoe District, Dubai, Galleries Lafayette, Dubai.
2. Bally (Swiss Luxury Fashion footwear & Accessories)- Dubai Mall, Tryano- Yasmall & Etihad Towers, Abu Dhabi.
3. Brooks Brothers (American Luxury Fashion, footwear & Accessories)-Yas Mall.
4. Earned promotion (store Incharge) by demonstrating ability to learn quickly, adapt to sales needs & exceeded sales targets by 15%
5. Successfully opened 2- stores in Dubai mall & 1 store in Abu Dhabi Mall.
6. Engaged team and motivated with gamification and team building that resulted in 90% employee & >90% customer satisfaction ratings.
7. Trained, guided & promoted 2 team members from sales to Senior Sales.

Company industry:
Retail & Wholesale
Job role:
Sales

Senior Sales

March 2013 - November 2013

SBJ Group

Delhi, India

March 2013 - November 2013

Brands= SCABAL, ERMENEGILDO ZEGNA (MTM), IN-HOUSE ( SBJ FASHION)

Recognized for increasing HNI/Celebrity Client’s database by 125%.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Advisor

December 2011 - February 2013

Reliance Retail Ltd.

Delhi, India

December 2011 - February 2013

1. Improved store’s Mystery shopping record by 11% from 82% to 93% by implementing & monitoring service audits & training.
2. Received ‘’Great Service Award’’ twice in 3 Mystery Shopping audits.
3. Designated as store coach to improve the store’s service standards.
4. Achieved 100% score in super service audits.
5. Received many customer feedback ‘’Wow Cards’’ for customer service.
6. Rewarded ‘’Service Champion’’ of the store.
7. Brought down shrinkage of ‘’Per Una’’ department by 10%.
8. Represented Delhi region in EIG (Employee Involvement Group)

Company industry:
Retail & Wholesale
Job role:
Sales

Relationship Manager

June 2011 - November 2011

ICICI Securities Ltd.

Delhi, India

June 2011 - November 2011

Provided financial services to HNI clients.

Company industry:
Banking
Job role:
Sales

Education

GGSIPU University

May 2011

May 2011

Master's degree, Sales, Marketing & HR management

India

GPA (percentage): 77%

GPA (percentage): 77%

Masters in Business Administration in Marketing & HR

Skills

Analytical Skills
Expert
Analytical Skills
Expert
Commercial Skills
Expert
Commercial Skills
Expert
People Management
Expert
People Management
Expert
Cost Control
Expert
Cost Control
Expert
Sales Operations
Expert
Sales Operations
Expert
BUSINESS MANAGEMENT
Intermediate
BUSINESS MANAGEMENT
Intermediate
CONCEPT DEVELOPMENT
Intermediate
CONCEPT DEVELOPMENT
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PLANNING & DEVELOPMENT
Intermediate
PLANNING & DEVELOPMENT
Intermediate
COMMERCIAL AWARENESS
Expert
COMMERCIAL AWARENESS
Expert
operations management
Intermediate
operations management
Intermediate
negotiation
Intermediate
negotiation
Intermediate
planning
Intermediate
planning
Intermediate
operation
Intermediate
operation
Intermediate
Problem Solving
Expert
Problem Solving
Expert

Languages

English
Expert
Hindi
Native Speaker
French
Beginner
Arabic
Beginner

Training and Certifications

Training
Retail Management
Alison Academy
Jan 2021

Hobbies

  • Cooking, Gardening, Reading books