ASSISTANT ACCOUNTANT
BURHANI TRADING LLC
Total years of experience :13 years, 11 Months
• Creation of new customers on system and maintaining master data
• Following up for payments from customers on day to day basis.
• Ensuring invoices are raised and sent out efficiently using the most appropriate method.
• Responsible for administrative tasks assigned.
• Worked as a part of the Guarantees Operations team in the pilot project of HSBC worldwide. This included converting the data from the old system (Progressive Ledger) to the new system (HFE4-inhouse corporate banking software application).
• Facilitate processing of Trade guarantees for corporate clients in UAE as well as identifying and processing inward and outward counter guarantees for clients outside of UAE.
• Liaising with Relationship managers to complete the processing of the guarantees in the most efficient and effective manner.
• Monitoring the processing of the guarantees in the system from Documents identification to the scanning level.
• Ensuring the completeness of tasks assigned.
• Creating and updating new and potential prospects for the GCC Regions (UAE, Saudi Arabia, Qatar, Bahrain, Oman).
• Efficiently handled voluminous data entry task within deadline.
• Reviewing data to ensure accuracy.
• Maintenance of the Mashreq Millionare customer profiles in the bank’s database system.
• Consolidation of customer a/c’s with Mashreq Millionare reference nos.
• Supporting information needs/customer signature requests from various departments/branches of the bank internally.
• Also involved in 1st level support to branches.
• Making reservations by phone, e-mail and fax with a timely and efficient response.
• Contacted passengers when cancellations or schedule changes occurred.
• Preparing daily Sales report and entering into the system.
• Entered all confirmed reservations into the computer system.
• Maintained a professional and pleasant level of customer service.