SERVICE POINT ADVISOR
DHL
Total years of experience :10 years, 5 Months
• Assure all customers receive service, which is prompt, friendly, courteous and helpful.
• Revenue Generator
• Meet quality objectives
• Perform customer & shipment identification
• Make continuous work process improvements.
• Record sales leads and operation leads
• Meet service level and response time objectives
• Prepare and update schedules.
• Analyze technology, resource needs, and market demand, to plan and assess the feasibility of work.
• Present and explain proposals to clients.
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.
Graduation Project Product Design and Development "Book Light Clip" - Degree A Excellent
American Diploma