Logistics manager
Abu Dhabi
مجموع سنوات الخبرة :19 years, 5 أشهر
Leading the store Logistics department and work with the country Logistics team as well as the store commercial team to secure the highest goods availability for customers at all times at the lowest possible cost.
Analyzing and acting on the results of the IKEA Customer Satisfaction Survey, IKEA Brand Capital report, VOICE index and commercial reviews.
Actively participating in the management process to creating the store business plan using global and country input to develop and follow up on all logistics actions that support the country business plan and direction.
Ensuring all relevant country strategies and priorities are aligned in the store business and action plan.
Securing the quality of products, merchandising and customer shopping experience in the store.
Securing development and correct usage of long-term logistics capacity in the store according to range frame. This includes space, equipment and people as a part of the total supply chain capacity.
Identifying, recruiting and developing the many talents in the store, specifically in the Logistics department, to secure succession planning.
Monitoring the Logistics department's performance in order to take relevant actions to achieve the goals for growth, budget and performance in the store business plan and logistics action plan.
Ensuring that the supplying process in the store is fully integrated with the communication and selling processes.
Leading and managing the team and working with the retail supply integration team to secure goods availability for customers at the lowest possible costs.
Contributing to turnover by maximizing availability 365 days per year; concentrating on minimizing non-central shortage and supporting active sales steering.
Actively participating in the creation of the store business plan, and converting strategic directions and business plan goals into clear logistic actions.
Contributing to minimizing the logistics costs in the store by identifying potential savings and initiating actions to improve stock and range structure.
Contributing to maximizing the goods flow efficiency by ensuring that the operational forecasting in the store is in line with the order parameters and available sales space capacities/parameters.
Implementing rules and guidelines in the areas of sales & supply support in the store and using the monitor tool to follow up on the implementation of these.
Analyzing the results of the Service Level, Customer Satisfaction Survey, Brand Capital, Voice and Commercial Reviews and using the insights gained from this to develop the business.
Optimizing sales in the shop and store by leading and inspiring the team, using knowledge of the range, local market and customers, using the IKEA tools and expertise of the team and colleagues.
Enabling The IKEA mechanical sales system to work efficiently, and ensuring the continued success of the IKEA Concept.
Strengthening IKEA’s position as the “Top of the Mind” home furnishing store in the local market.
Recruiting the team through IKEA values by identifying what skills are needed to get the job done and what motivations and capabilities will compliment my existing team.
Ensuring the right number of co-workers in the right place at the right time to run the shop successfully.
Arranging the training of the co-workers in order to have a competent, commercially focused team that can support the selling process.
November 2009 - July 2011 Sales Representative
Abu Dhabi
Key Deliverables include but not limited to
Maximizing sales in HFB11 - Bed Textiles using knowledge of the range, local market and customers, as well as the IKEA tools and the experience and expertise of the colleagues.
Support the efficient working of the IKEA mechanical sales system to ensure the continued success of the IKEA concept-merchandising basics, keeping high standards of the “store in shape as new’.
Running stock reports & maintaining the sales space capacity.
June 2007 - November 2007 "KINAP" Accountant
KINAP is a company for manufacturing of heavy machinery
Key Deliverables - monitoring payroll, producing financial reports (weekly monthly), calculating the cost of the produced products.
1995 to 1997 General School #6 Teacher
This school is situated in Payarik district Samarkand Region of Uzbekistan and taught Mathematics, Algebra, Geometry and Computer studies to students of Grade 5-11.
1997 to 1998 General School #51 Teacher
This school is situated in Samarkand city of Uzbekistan from and taught Mathematics and computer studies to students of Grade 5-6.
2006 to 2007 General School #43 Teacher
Samarkand city of Uzbekistan From and Taught Mathematics, Algebra and Geometry to pupils of 5-9 Grades.
1998 to 2006 Private Tutor
Worked as a private tutor, teaching Mathematics, Algebra and Geometry.
Regional Nav super user (step 3, 4) for the Al Futtaim group IKEA.
Led Logistics team in the “Transfer Type” project implementation
Led Sales and Supply Support team in the “Common Planning Concept” project implementation
Participated in IKEA - Egypt(Cairo) sales supply support team training process December 2013
Got promoted as Sales Supply Support Manager in the year 2013.
Received certificate of recognition for the performance that consistently exceeds expectations in 2013.
Got promoted as Senior Sales Representative in the year 2011 - 2013.
Twice received “Employee of the month” award in the year 2011 - 2013.
“Employee of the month” award in the year 2009 -2011
maximizing sales in HFB11 - Bed Textiles using knowledge of the range, local market andcustomers, as well as the IKEA tools and the experience and expertise of the colleagues. Supportthe efficient Working of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept-merchandising basics, keeping high standards of the “store in shape as New’. Running several stock reports. Maintaining Sales Space Capacity.Received “Employee Of the month” award
monitoring Payroll, producing financial reports (weekly monthly), calculating the cost of the Produced products
taught Mathematics, Algebra and Geometry to pupils of 5-9 Grades
taught Mathematics and computer studies to pupils of 5-6 Grades
taught Mathematics, Algebra, Geometry and Computer studies to pupils of 5-11 Grades
Completed the program equivalent to master degree in Mathematics