Assistant Manager IT Services
Service Sales Corporation
Total years of experience :21 years, 10 Months
VMware, Cisco UCS, EMC VNX, Windows Server 2008 R2,
Windows Server 2003, Microsoft Exchange 2003 / 2010,
Microsoft Threat Management Gateway 2010, Symantec Backup Exec 2012, Active Directory, Lync 2013, SQL 2008 R2, DHCP, DNS.
Responsible for monitoring and management of nationwide Wintel systems including but not limited to Active Directory, Exchange, SharePoint portal services, DNS, DHCP, TMG, ADRMS, Certificate Authority, Virtualization, SQL, Backup Exec, Clustering, SAN, NLB and all other Microsoft platform related technologies.
Intel based Server’s Hardware monitoring, security updates patching and antivirus management.
Managing and monitoring cloud computing of 100+ VMs with Vspher5, VNX and UCS.
Responsible for the managing On site and off site GRT enabled backups of
Exchange, SQL, AD, SharePoint Portals and VMware platform with Symantec VERITAS Backup Exec with total volume of 10 TB as per company backup policy.
Successfully Migrated Backup Infrastructure from Symantec Backup Exec 2010 R2 to Symantec Backup Exec 2012 with more 10 TB of data.
Responsible for centralized monitoring, trend analysis and trouble shooting of all hardware involved in delivering infrastructure services
(SAN, Tape libraries, FC switches, Servers, Blades etc.)
Coordination with vendors and consultants for level 3 support and proactive engagements.
Consolidated companywide SQL services on multi instance SQL 2008 Cluster.
Migrated Microsoft Exchange 2003 having 3000+ mailboxes to Microsoft Exchange 2010.
Successfully Migrated Active Directory from Microsoft Server 2003 to Microsoft Server 2008 R2 on 4 Sites.
Provide L3 support to nationwide IT Infrastructure support teams.
Managing IT department, developing the organization's IT infrastructure, strategic plans, budgets, all operational policies and procedures for three locations (Lahore, Karachi and Islamabad). Looking after 24x7 online Server Room.
Configured/Installed Dell Power Edge 2800/4400/6300, HP DL 380/ML370 Servers and DSL Routers/ ISDN /Routers/Dial-up/RAS/VPN.
Installation / Administration of Windows 2003 Server Domain Controllers, Established policies and procedures for Active Directory Group Policies, security, user and workstation configuration.
Installed/Configured Microsoft Exchange Server 2003. Installed Configured Trend Micro Scan Mail and implemented Intelligent Message Filter on Exchange 2003 for SPAM blocking. Successfully implemented Front-End, Back-End Scenario.
Installed/Configured Internet Security and Acceleration Server 2000 and upgraded ISA 2000 to ISA 2004.
Installed/Configured IIS Server, Wingate, Currently Hosting Daily Times Content Management System.
Decreased virus threats to minimum by Implementation of Norton Antivirus Corporate Edition, Trend Micro ScanMail for MS Exchange 2003.
Implemented Windows Server Update Services (WSUS) for Patch Management, Critical and Security Updates.
Interaction with vendors for purchase/maintenance of hardware/software and Networking equipment.
Managing AP, AFP and REUTERS Servers for trouble-free news delivery via Satellite downlinks.
Supervising team of 3 System Administrators and 12 Tech Support Engineers.
Organization: Hermes Online (Pvt) Ltd.
Designation: Asst. Systems Administrator (2002 July to February 2005)
Environment: Windows 2003 server, Exchange 2003 Server, Windows 2000
Professional, Windows Xp Professional, Linux 7.2, Office XP,
Office 2000
• Responsible for managing and maintaining Router, Access Server
Authentication Server (RBS), Mail Server (Post Office), Squid, DNS etc.
• Provide customer support for users with various levels of experience on the inter net.