Cluster HR Manager
Zabeel House Al Seef by Jumeirah
Total des années d'expérience :14 years, 0 Mois
Dubai, UAE — 22 Oct, 2017 - Present
550 Keys, 350+ Headcount, 3 Hotels
Reporting directly to the Director of HR and successfully opened 3 hotels.
Accomplishments:
• Pre-Opening: Principal HR Business Partner for the opening of the 3 new business units within Marsa Al Seef
• Creation and execution of HR opening plan, maintenance of hiring progress for 415 vacancies, accommodation feasibility studies and the set-up of HR Department, systems & logistics to ensure the smooth opening of the hotel
• Management of headcount budget and forecast, employee relations and strategic projects.
• Organized, coordinated and facilitated pre-opening mass induction and orientations of up to 40 team members per session
• Post Opening: Enabled operational change essential to a AED 5.5 Million reduction in accelerating costs. Helped to facilitate outsourcing of core business operations and realigned compensation programs and salary administration
• Created employer branding for the Marsa Al Seef Hotels to resonate the Zabeel House culture and attract Millennials in Dubai and abroad. This resulted in creating a team of 60+ Nationalities with 38% female workforce through all grades.
• Single-handedly driven HRIS Implementation as a fully integrated user friendly HRIS platform including Mobile App. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
Dubai, UAE — 25 Nov, 2015 - 15 Oct, 2017
500+ Keys, 480+ Headcount, 2 Hotels & 3 Hotel Apartments
Reporting directly to the General Manager and dotted reporting in the Corporate Office.
Accomplishments:
• Re-invented and implemented Management Workshops, Core Competencies and Indicating Behaviors, Learning Modules, Job Profiles and Job Descriptions, Effective Performance Appraisals, Professional Interviewing skills, Country Guide and New TIMER Handbook, TIMERs 8 Promises and Cultural Transformation, Policies & SOPs and Comprehensive HR Audit Checklist
• Conducted 55 training hours per employee in the year 2017.
• Successful in contributing a cumulative saving of AED 647, 000 over a period of 2 years in Accommodation & related expenses.
• Launched CSR, TIMERs’ Engagement and Happiness Framework company-wide for minimum 3-4 activities planned per month.
• Rolled out for the first time Quarterly Action Plan to be owned by Departmental Champions following the TIME to Talk(Engagement) Survey results to ensure company-wide accountabilities.
• Managed to reduce the turnover from 8.9% in the YTD 2016 vs 2015 by realigning job roles and enhancing job rotations / cross trainings / task force assignments.
• Designed and revamped 100+ HR Formats/Forms/Dashboards for automation and integration purpose
• Drove transition from outdated HR system into a fully integrated Payroll platform from Bayan.
Dubai, UAE — 21 Jun, 2015 - 24 Nov, 2015
1000+ Keys, 480+ Headcount, 5 Hotel Apartments & 2 Pre-Opening Phase
Reporting directly to the Senior HR Manager.
Accomplishments:
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• Designed and executed Corporate Manning and Benchmark Guide for current and upcoming hotels in Business Bay.
• Developed and implemented HR policies and Procedures on issues like employment and assignment, work regulations and conditions, leave management, ethics and code of business practices, discipline and grievance, performance management, colleague relations and engagement and separation management.
• Successfully launched DAMACIANs’ E-Newsletter on a quarterly basis to foster communication and engagement.
Sharjah, UAE — 24 Apr, 2013 - 13 Jun, 2015
200+ Keys, 110 Headcount
Reporting directly to the General Manager and dotted reporting in Corporate Office to Regional HR & Training Director MENA region
Accomplishments:
• Planned and managed the manning and Human Resources yearly budgets
• Conducted 110 training hours per employee in the year 2014.
• Improved and streamlined HR operations resulting in 86% in 2014 Audit Score by Regional Office as compared to 68% in 2013
• Contributed to 25% increase in retention rate by conducting exit Interviews and submitted analysis of employee turnover to the top management for areas of improvement.
Karachi, Pakistan — 21 May, 2012 - 5 Nov, 2012
Reporting directly to the GM HR with a headcount of 3000 + employees
Accomplishments:
• Developed and designed New Hire Orientation Program Toolkit to ensure effective induction & briefing of Company policies.
• Championed company’s first successful Performance Appraisal design/implementation and country-wide employee communications initiative. Handled the administration of performance reviews (MBO based) and increment/bonus/promotion exercise.
• Single-handedly facilitated the design, content writing and execution of Career Website in liaison with Corporate Communications department.
Karachi, Pakistan — 08 Feb, 2010 - 5 Nov, 2012
Reporting directly to the Director HR & Training, headcount of 1800+ employees.
Accomplishments:
• Won “People’s Person Award” for the year 2011 and nominated as “Best Support Employee” for the year 2010
• Cost saving of PKR 0.17 and PKR 0.8 million by HR Audit of Insurance Premium Bill payment for the year 2010 and 2011.
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