Teejan ElHag, HR Administrator

Teejan ElHag

HR Administrator

The Industrial Group

Location
Qatar
Education
Bachelor's degree, Business Management
Experience
6 years, 3 Months

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Work Experience

Total years of experience :6 years, 3 Months

HR Administrator at The Industrial Group
  • United Arab Emirates - Dubai
  • April 2013 to June 2015

Achievements:
Supported with HR operations, systems and programs for the new office as well as developed and maintained all employee records of over 2000 employees across four countries to standardise the data in the oracle system. Demonstrated success in negotiating win-win outcomes, and initiated team building events for employee retention.

-Scheduling examinations by coordinating appointments

-On-boarding of new employees
Providing payroll information by collecting time and attendance records

-Submitting and maintaining employee data reports by assembling, preparing, and analysing data

-Maintaining HRIS records and compiling reports from the database

-Maintaining employee confidence and protecting operations by keeping human resource information confidential

-Gaining technical knowledge by attending educational workshops; reviewing publications

-Contributing to team effort by accomplishing related results as needed

Health care coordinator at Dr. Sulaiman El Habib Medical Centre
  • United Arab Emirates - Dubai
  • December 2011 to April 2013

Achievements:
provided detailed summaries of employee concerns as opposed to only patients feed back to fix issues in the radiology department, I believe that a two-mode of communication is more beneficial and would help to foster a more positive working environment for employees.

-Dealing with patient queries and complaints on daily basis, also dealing with the paperwork they require to proceed with their medical procedures

-Coordinating with the insurance and medical departments to ensure smooth running of day-to-day operations

-Preparing daily reports graphing daily events such as patient arrival, no-shows and the reason for not arriving

-Provide Information on the different machines available and their functions

-Working with two systems HIS GenX and Centricity RIS 401 I plus

-Preparing monthly statistics, to be analysed by the management in order to improve services and the facility

-Organizing meetings with the team and other department heads to discuss events that are correlated

Administrator at Emirates Post
  • United Arab Emirates - Dubai
  • May 2011 to December 2011

Internship (Requirement for the last semester of university)

Achievements:
Project managed the english section of the newly introduced system for “My Home” which is a direct mailing service which increased the data entry efficiency rate by 30% over 11 months by using a more systematic approach

-Data entry (English & Arabic)

-Coordinating with different departments

-Organizing events held in the office premises

-Managing data and system of “My Home” a new division introduced by emirates post On 2011

Executive Secretary of CFO at Jebal Ali Freezone Authority (JAFZA)
  • United Arab Emirates - Dubai
  • January 2006 to January 2008

Promoted to fulfil a broad range of administrative and financial functions for the CFO of JAFZA

-Working day to day basis with the CFO and the team to ensure smooth running of the office

-Arrangement of internal as well as client meetings
Liaising and working closely with the internal departments in JAFZA with regards to matters relating to the finance department

-Preparing expense reports such as petty cash and international expense claim

-Preparing Minutes of Meeting when required
Coordinating with HR Department for matters related to the finance team, updating their leave/resumption


Administration Department, JR. Customer Officer

-Attending clients for queries

-Attending telephone calls and passing information to relevant personnel

-Sorting incoming mail/faxes and supervising distribution

-Administration for the visa, ID card and trade license departments

Education

Bachelor's degree, Business Management
  • at Emirates Aviation College
  • January 2012
Higher diploma, Business Management
  • at Emirates Aviation University
  • June 2010
Diploma, General studies
  • at The Prineton Review
  • February 2007
High school or equivalent, Science
  • at The Oxford School
  • July 2006

Specialties & Skills

Customer Experience Improvement
HR Management
Coordination
Training Program Development
Events Organisation
strategic organisation
New employee orientations & on-boarding
Benefits administration
Training and development
Employee relations
Microsoft office suite expert

Languages

English
Expert
Arabic
Intermediate