Tehmina Ghulam, Scrum Master

Tehmina Ghulam

Scrum Master

Ministry of Human Resources & Emiratisation

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Scrum Master at Ministry of Human Resources & Emiratisation
  • United Arab Emirates - Dubai
  • My current job since July 2017

- Collaborate with stakeholders to understand business problem statements and convert them into working software.
- Articulated product vision and user stories in a way clearly understandable to development teams.
- Creating and maintaining comprehensive project documentation, meeting minutes, retrospective charts, sprint planning, creating workflows, conducting agile games to build a strong and creative team.
- Defining comprehensive project plans, user-centered design processes, creating and sorting out product backlogs and prioritizing them.
- Designing diagrams and process maps where required.
- Creating Sprint Release Plans with input from development teams.
- Managing resources, helping teams in technical solutions, resolving conflicts, removing impediments.
- Assisting in the definition of project charter, involving all relevant internal stakeholders/teams and ensuring technical feasibility
- Ensure resource availability and allocation (managing sprints, tasks, teams and roadmaps in jira)
- Defining value and sprint goal and making sure that teams are focusing on increments towards Definition of Done.
- Developing a detailed project plan to monitor and epic progress
- Managing changes to the project scope, project schedule
- Measuring project and teams performance using jira boards
- Reporting and escalating to management as needed
- Managing and coaching teams in best possible agile and scrum principles and practices including Business Analysts, Developers, and Testers.
- Creating a thorough roadmaps for the projects and removing impediments to ensure teams are fully functional and productive.
Managing and supporting product owners in Product Backlogs in the best possible prioritized way.
- Responsible for arranging Scrum events / meetings and making sure they are held at a defined timebox.
- Estimating project and ensuring the release with perfection on time within budget.
- Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
- Accountable for projects and operation of applications to Customer Service, Field Services, Payments, Portals, back-office and decision making reports, including Analytics.
- Specialized in either software development as well as operations, through the building and leadership of high performance teams.
- Involved in Analysis and prioritizing, development, and managing enterprise level software solutions within the organization.
- Time to time acted as Technical Team Lead. Responsible for research and proposing the best architecture to develop the main ministry project.
- System Analysis, architecture design, development, documentation and support in Tasheel and related ministry projects.

Senior Software Engineer at Emirates Airlines at Emirates Airlines
  • United Arab Emirates - Dubai
  • November 2012 to July 2017

Scrum Team Member. Involve in the analysis, development, documentation and implementation process and enhancement of Staff Travel Solution used by the company.
» Requirement analysis, converting them into technical design, effort estimations and documenting them.
» Translates technical requirements and design into application code & modules using Agile development process.
» Carry out unit testing to see the solution meets the requirement, provide post production support.
» Focal point for team mates to provide any functional as well as technical inputs and development related work
» Enhance the solution for browser compatibility including iPad and other tablet PCs having Android OS.
» Time to time code reviews and creating software developing standards as per the project for team members.
» When required, doing code restructuring and refactoring. Added security layer to existing application.
» Worked on technologies: asp.net, C# and VB.net, VS2005, VS2012, VS2013. Middleware, LINQ, IIS 8, Web Services SOAP and REST. WCF Services, JSON, HTML5 and CSS3, AngularJS. Single Page Application (SPA).
Won Najm Award: A recognition to employee by the company on his/her valuable work.
On delivering a project on very strict deadlines in collaboration & cross - functional requirements.

Senior .Net Developer at Sevdotcom.ae, Dubai
  • United Arab Emirates - Dubai
  • January 2010 to October 2012

Involved in complete software development life cycle. Managed existing web application and provide support on existing applications.
• Meet with clients to get their requirements, suggest them for the best solution, converting them to application.
• Worked as a Single developer and Team Lead for large projects.
• Provide on-site training or demo to the go-live project.
• Research and explore new technologies and tools that would be useful for the company.
• Involved in hiring process, shortlisting candidates and taking their technical interviews.
• Work for database management/database backups/database design.
• Translate client requirements into technical proposals and specifications. (Write/Design UML)
• Research and explore new technologies and tools in the web development.
• Time to time training to team members regarding new Technologies.
• Manage web projects and liaise with clients during development phases.
• Develop test cases for developed software components/web sites
• Create custom components and classes using C# and ASP.Net.
PROJECTS COMPLETED:
• Integration and Implementation of VISTA Entertainment & Cinema Ticketing System with CineStar now VOX Cinemas (http://www.voxcinemas.com).
• CineStar Cinemas website (http://www.cinestarcinemas.com now voxcinemas.com )
• du football mania micro website (http://www.dufootballmania.ae )
• Carat.ae - CMS System for carat that is communications specialist and the market-leader in digital media solutions. http://carat.ae
• Notions Group web portals. (http://www.chocodateglobal.com ) FedEx Services integrated for shipment - to generate AWB, Rate and other required things.

Sr.Dot Net Developer at Cyber Gear
  • United Arab Emirates - Dubai
  • October 2007 to December 2009

• Work for database management/database backups/database design.
• Analyze, design and develop rich, interactive web applications.
• Research and explore new technologies and tools in the web development.
• Time to time training to team members regarding new Technologies.
• Write best practice and web standards documents for the next better website development.
• Develop test cases for developed software components/web sites
• Create custom components and classes using C# and ASP.Net.
PROJECTS COMPLETED IN CYBER GEAR:

• Newsletter management System for Fairmont Dubai
Here I have developed an email marketing web based software for Fairmont Hotel Dubai.
Technology: php, MySQL

• CMS based Websites for Emaar Healthcare Group ( http://www.tdmmc.com & Meadows Clinic )
(ASP.Net, Ajax.Net, SQL Server 2005)
• Gowealthy real estate - http://gowealthyrealestate.com/
(ASP.Net, Ajax.Net, SQL Server 2005)
• KM Rent - http://www.kmrent.ae/
(ASP.Net, Ajax.Net, SQL Server 2005)
• Blue Banana web application
(ASP.Net, Ajax.Net, SQL Server 2005, Data import from XML to database)
• Daman Insurance Calculator
(ASP.Net, Ajax.Net, SQL Server 2005)
• Dheeraj East Coast - http://www.dheerajeastcoast.com/
(ASP.Net, Ajax.Net, SQL Server 2005)
http://aswaaq.ae/ (leasing applications data sharing with other system)
(ASP.Net, Ajax.Net, SQL Server 2005, SQL OPENROWSET for data import)
• Newsletter Management System for Habtoor Hotels
(ASP.Net, SQL Server 2005)
• Habtoor Hotels websites ( http://www.habtoorhotels.com )
(ASP.Net, SQL Server 2005)
• Medcare Medical Centre website ( http://www.medcareorthopaedics.com/ )
(ASP.Net, SQL Server 2005, JQuery)
• Online Payment for Cyber Gear Portals (go-green.ae, cyber-gear.com, middleeastdirectory.com, middleeastevents.com, middleeastpostbox.com)
• Al Sahel corporate website
• 8 wells group corporate website
http://www.adnh.com/
• (http://imtdubai.ac.ae/ )
• UPTOWN Mirdiff web application

Software Engineer at MAGSNET
  • Pakistan - Karachi
  • January 2007 to September 2007

Responsibilities:
• Client’s requirement analysis.
• Use Data Modeling skills to analyze, design, testing and deploy applications.
• Utilize technologies such as ASP.Net, SQL, DTS, JavaScript, HTML, Ajax.Net.
• Develop test cases for developed software components/web sites
• Development and delivery of database solutions.

Magsnet
• UBL, Pakistan Picture Card (Credit Card Image Customization) - Desktop application
(C#, Oracle)
• Muslim Commercial Bank, Pakistan E-Statement - Desktop application
(C#, SQL Server 2000, DTS)
• E-Statement for Standard Chartered Bank, Pakistan
(C#, SQL Server 2000, DTS)
• United Bank Ltd (UBL Ameen), Pakistan Intranet Application
(C#, Membership API, SQL Server 2000, DTS)
• Hometips (http://www.hometips.com/)
(php, MySQL)
• Adamjee Insurance, Pakistan (http://www.adamjeeinsurance.com )
(ASP.Net, SQL Server 2000)
• Arif Habib Investment web application (http://www.arifhabib.com.pk )
(ASP.Net, SQL Server 2000)

Education

Bachelor's degree, Computer Science
  • at Sir Syed University
  • February 2006

Advance Programming: DotNet 2.0 (Training Course).

High school or equivalent,
  • at Sindh University
  • July 2005

Oracle 9i – Developer Track: PL/SQL iDS Forms I, II, Reporting (Training Course).

Bachelor's degree, BCS and Oracle 9i, PL/SQL iDS Forms I, II , Reporting
  • at Sindh University
  • January 2004

I did OCP with the percentage 72%. Certification Includes: - Oracle 9i - PL/SQL - iDS Forms I, - iDS Forms II - Reporting

Specialties & Skills

System Analysis
Software Development
Agile Project Management
Certified Scrum Master CSM
System Design
DOT NET technologies
SSIS/ ETL Packages (DTS Services)
AngularJS
Team Foundation Servers
Customer Service
ASP.NET
Internet Information Server (IIS)
Agile Development Methodologies
Secure Web Application Development
Documentation
Scrum Master
MVC, MVC5
Mongo DB
Couchbase
Express.js
Researching R&D
SQL Server
Jira & Confluence
Agile Methodologies
MERN Stack
Project Management
Resource Management

Languages

English
Expert
Arabic
Beginner
Urdu
Native Speaker

Training and Certifications

ReactJS (Certificate)
Date Attended:
May 2022
PMI-Agile Certified Practitioner (Training)
Training Institute:
SkillUp
Introduction to Python (Certificate)
Getting Started with Machine Learning Algorithms (Certificate)
PMP® Exam Preparation Training (Training)
Training Institute:
PM Training
Duration:
35 hours
Certificate Machine Learning A-Z™: Hands-On Python & R In Data Science (Training)
Training Institute:
Udemy
Duration:
45 hours
Certified Scrum Master - CSM ® (Certificate)
Date Attended:
July 2020
Multiple Security Trainings by OWASP (Training)
Training Institute:
OWASP
Date Attended:
May 2015
Oracle 9i (Certificate)
Date Attended:
January 2004
Valid Until:
December 2005

Hobbies

  • Internet surfing – reading latest on technology news and blogs. (Maintaining my own blog and social
    -received Employee of the Month on research work-reduced development time to 70% -Award on doing SQL - increased performance to an existing system. -Raise salary just after joining company. Thenone year raise twice on introducing latest technology to team and delivering quality solutions. -Received Najm Bronze for developing and automate one of staff travel module on a very tough deadline.