Temesgen Kassie

• Led and managed the overall IT operations and strategy of the company
• Planned, implemented, and maintained IT infrastructure and systems
• Supervised IT staff and coordinated with external vendors
• Developed IT policies, procedures, and security standards
• Ensured system availability, data protection, and business continuity
• Provided executive-level IT support and reporting
• Social Media Content Creator and manager

• Designed, managed, and optimized enterprise network infrastructure
• Administered servers, storage systems, and network security devices
• Implemented backup, recovery, and disaster management solutions
• Led complex troubleshooting and performance optimization tasks
• Mentored junior IT staff and system administrators

• Installed, configured, and maintained servers and network devices
• Managed user accounts, permissions, and system access
• Monitored network performance and ensured uptime
• Supported CCTV, NVR/DVR, and security systems
• Provided second-level technical support

• Provided technical support for hardware, software, and network issues
• Installed and configured computers, printers, and applications
• Assisted users with system usage and troubleshooting
• Maintained IT inventory and documentation