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Teofil Daniel Buda

SENIOR AIRPORT AGENT

EMIRATES

Location:
United Arab Emirates
Education:
Bachelor's degree, Surveying and Cadastre
Experience:
16 years, 11 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  16 Years, 11 Months   

June 2014 To Present

SENIOR AIRPORT AGENT

at EMIRATES
Location : United Arab Emirates - Dubai
- Checks messages from outstations relating to short shipped baggage and ensures that those passengers who are affected are notified as soon as they reach the baggage arrival carousels, then escorts or directs passengers to the Baggage Services Office where necessary and assists with the raising of Property Irregularity reports, the issuance of Interim relief payments and/or overnight kits and the restoration of items left on board aircraft, so that passengers are not kept waiting unnecessarily.
- Monitors baggage delivery performance against agreed standards, keeping passengers informed about any delays or irregularities with their baggage, so that a positive image of our ground product is maintained in the eyes of EK passengers
- Co-ordinates with DNATA Ground Operations concerning the return of checked in bags to passengers who have been offloaded, the re-tagging to final destination of short tagged baggage to DXB, the return of baggage for those passengers who decide to break their journey in Dubai for STPC or DBB and the dispatch of rush baggage on other flights, so that bags are restored to their owners quickly.
- Monitor unclaimed baggage and ensures that details are quickly updated in World Tracer and that OHD (on hand) stickers are attached to these bags, contents/inventory checked and OHD file updated and placed in the baggage store where necessary, so that they can be restored to their rightful owners or to the outstations as quickly as possible.
January 2008 To April 2014

Sales Manager

at Lifecare Corp SRL
Location : Romania
Sales Director. - Manage telephone and email inquiries in a prompt and professional manner, ensuring customer feels cared for and valued with attention to detail all times; - Monitor offers, discounts and option for distribution in the team and our frequent customers; - Identify new contacts, develop and pass sales leads for the sales team and respond to sales opportunities in order to maximize profitability; - Identify and resolve clients queries and concerns; - Understand and maintain a culture of high quality standards for relationship building, customer service and selling techniques; - Attend sales event; - Prepare and present, on a monthly basis the activity of the proactive sales team to the company owners;
January 2007 To November 2007

PLUMBER'S MATE

at ARDMORE
Location : United Kingdom - London
Reading, drawings, and figures to understand the layout of water supply, waste, and venting systems.
Installing, repairing and maintaining domestic, commercial, and industrial plumbing fixtures and systems.
Being able to work in confined spaces or at certain heights.
Communicating effectively and confidently with colleagues, subcontractors, and management.
Locating pipe connections, passage holes, and fixtures in walls and floors.
Using hand and power tools, as well as machines, to measure, cut, bend and thread pipes.
Being able to test pipes for leakages using water as well as air pressure gauges.
Knowledge of legal restrictions and safety rules.
Meeting safety standards and taking note of build regulations.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2012

Bachelor's degree, Surveying and Cadastre

at 'Politehnica' of Timisoara
Location : Timisoara, Romania
Grade: 4 out of 5
Dates 2008 - 2012
Title of qualification awarded Bachelor Degree
Principal subjects/occupational skills covered Surveying and Cadastre
Name and type of organization providing education and training "Politehnica" University of Timisoara, Building Department 2nd Traian Lalescu, 300223 Timisoara (Romania)
June 2005

High school or equivalent, Maths and Informatics

at National College of Informatics 'Traian Lalescu' Hunedoara
Location : hunedoara, Romania
Grade: 4 out of 5
Dates 2001 - 2005
Title of qualification awarded
Principal subjects/occupational skills
Covered
Name and type of organization
providing education and training

Baccalaureate diploma
Maths and Informatics

'Traian Lalescu' Hunedoara
17th Victoriei, Hunedoara (Romania)

Specialties & Skills

customer services

AND SALE

MARKETING

PAYMENTS

SALES REPRESENTATIVE

COMPUTER

ANALITICS

business

Quantity Surveying

Customer Service

Customer Satisfaction

Sales direct

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Romanian

Expert

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