CRM agent
Coldwell banker
Total des années d'expérience :3 years, 4 Mois
I am currently a CRM agent at Coldwell Banker wherein I ensure customer satisfaction, track and manage real estate agent’s performances as well as navigate and update CRM softwares such as Propspace and Salesforce.
-Managed clear, up to date records of stock, components and materials.
- Asked probing questions of clients to understand needs and identify actionable requirements.
- Compiled clients to follow up with after sales to offer new products and services.
- Handled purchasing enquiries from stakeholders and external bodies.
-Built positive customer rapport through friendly, professional communication.
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Received a 30% scholarship to attend University of Birmingham and another 30% scholarship to attend New York University Continuing education in