sales exucutive
Carrefour
Total years of experience :4 years, 1 Months
May2012 to present MAF CARREFOUR
Carrefour is recognized as one of the most active shopping concept developers throughout the region, the Group first introduced the hypermarket model to the Middle East in 1995. Majid Al Futtaim Retail manages Majid Al Futtaim Hypermarkets, a joint venture company with the world's second largest retailer Carrefour, and offers shoppers the same quality, variety and value-for-money that have made the brand a household name to millions over the world.
Sales Associate-TEXTILES 2013 March to present
❖ Maintaining inventory in the back
❖ Arranging inventory on the store floor
❖ Tagging merchandise
❖ Setting up promotional material and displays
❖ Replenishing inventory
❖ Reorganizing items
❖ Maintaining a neat and tidy store
❖ Persuading customers to buy a product
❖ Be informed of the products' specifications and information
❖ Identifying customer needs and directing them to an appropriate product
❖ Provide courteous and prompt service
❖ Welcome customers as they enter and thank them as they leave
❖ Assist customers in locating what they're looking for ❖ Provide excellent after-sales service
Customer Support Agent IN TUNISIA TELECOMS AND ORANGE (MOBILE TELECOMMUNICATION OPERATORS) 2011 - 2012
❖ Get familiar with the notion of ERP (Enterprise resource planning) such as,
Peculiarly, CRM (Customer Relationship Management)
❖ Treat customers' issues as a customer service agent.
❖ Be aware of some major products: modems, ADSL, WIMAX
❖ Network Maintenance
❖ Coordinate and support the internal and external interfaces.
❖ Contributes to team effort by accomplishing related results as needed.
❖ Perform other related duties as assigned
Sales associate IN CELIO GROUP 2010-2011
❖ Proper arrangement of product displays and stock shelves
❖ Making sure to provide the highest customer service standards
❖ Demonstrate comprehensive product knowledge and including features, benefits, efficiency and accuracy in performing transactions in sales
❖ Helping customer inquiries
❖ High School -FSEG 2007
❖ Higher Secondary School - GAFSA 2007