ثابت همرور, Co-Founder at Incitement Growth

ثابت همرور

Co-Founder at Incitement Growth

Incitement

البلد
بلجيكا
التعليم
دبلوم, Leadership Through Emotional Intelligence/Growing Small Businesses
الخبرات
13 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Co-Founder at Incitement Growth في Incitement
  • ماليزيا
  • أشغل هذه الوظيفة منذ ديسمبر 2012

Co-founded Incitement Growth as a derivative of Incitement which is a public speaking platform meant to promote motivation, entrepreneurship, leadership and positive ideas to the youth. Incitement Growth is focused on delivering the value to the refugee community in Malaysia that is composed of many nationalities, such as Somalis, Myanmar, Afghanistan, Iran, Sudan, Nepal and more.

Marketing and Online Platform Manager في Mindvalley Arabic
  • ماليزيا
  • أشغل هذه الوظيفة منذ مارس 2013

Currently overlooking the Mindvalley Arabic business, maintaining PR, creating marketing strategies and managing the online platforms of the company.

Project Management في Mindvalley Arabic
  • ماليزيا
  • أغسطس 2012 إلى فبراير 2013

I have built the infrastructure of Mindvalley Arabic online ecosystem whereby I built the bone commerce accounts, systems, communication platforms and copy written the base work of the business in Arabic. I have also constructed the companies first project and website while strategising the marketing campaigns and online advertising towards the MENA region.

Moved on to build our second product/project/website and having used the knowledge gained from the first experience, we broke even within a month of launching our campaigns. While at the same time organised in-house trainings and workshops for Arab post graduate students in Kuala Lumpur.

Customer Experience Manager في Mindvalley
  • ماليزيا
  • مايو 2011 إلى أغسطس 2012

Have helped and addressed over 2, 500 customers in a personalised manner which has helped the company hear the customers and hence increasing customer engagement and feedback development. That in return increased the performance and revenues of the company.

In that position I have learned the importance of engagement, empathy and dedication to the service which rewards the business significantly. On top of that, working with a dynamic team gave me the opportunity to understand team management, training and development to far extends, where I have organised part of the training program for the customer support team and eventually the company as a whole.

الخلفية التعليمية

دبلوم, Leadership Through Emotional Intelligence/Growing Small Businesses
  • في Coursera/Western Case Reserve University
  • يونيو 2012

These are 2 certified online courses that Im undertaking to boost my skills and knowledge in leadership, entrepreneurship and emotional intelligence.

الثانوية العامة أو ما يعادلها, Architectural Science
  • في Alfa International College
  • مايو 2011

Completed two years of Architectural Diploma.

الثانوية العامة أو ما يعادلها, Electronics Engineering majoring in Instrumentation
  • في Multimedia University
  • نوفمبر 2007

This is a non completed bachelor degree equivalent to A-Levels

Specialties & Skills

Email Marketing
Leadership
Copywriting
Communicator
Customer Service

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الاسبانية
متوسط