THAER AL-ZUHBI

Currently working as a Project Manager (Technology) at Fadaat Media, where I am responsible for:

Manage all Technology projects and be the key interface between with the project team and business stakeholders.

Leading and managing technology projects, ensuring their successful completion within specified timelines and budgets.

Collaborating with cross-functional teams to gather project requirements and define project scope.

Utilizing my project management skills to develop and maintain project plans, timelines, and budgets.

Monitoring project progress and providing regular updates to stakeholders.

Implementing agile methodologies to ensure efficient and effective project delivery.

Conducting risk assessments and implementing mitigation strategies to minimize project risks.

Ensuring all projects adhere to quality standards and meet client expectations.

Perform researches to the trend technologies and provide technical report and recommendation to the top management.

Led the development and implementation of a new e-commerce platform, resulting in increased online sales and customer engagement.

Responsible in promoting the organizational transformation, through the implementation and maintenance of the UDC IT solutions, serving as a focal point for the project and program portfolio of the IT department, and managing the IT Business Solutions team.
Plan and manage information technology business solutions section including managing IT projects either for implementing business applications or developing new applications for business use. Ensure the automation of the business required practices are aligned with the best business practices, thus to achieve highest business automation, control and user satisfaction.

• Oversees and facilitates the implementation of ERP and Business related projects and sub-projects, and the daily operations of IT solution services throughout the company's various departments and subsidiaries
• Monitors the work of various project implementation teams to ensure optimum coordination and integration of new systems and processes
• Serves as principal point of contact and liaison between IT Business Solutions team and IT Manager
• Plays high level project manager role for business solution projects. Estimates required budgets, ensures to work within the approved budgets
• Provide vision, leadership, and Supervision for the organization adopted business solutions.
• Oversee the revision of the Applications and the Databases activity plan on an annual basis ensuring its coherence with the overall IT department strategic plan
• Conduct performance appraisals, and delegate work assignments for all Applications and the Databases personnel
• Implements approved safety, quality and environment programs.
• Plan for periodic maintenance and ensure proper execution of all preventive and security measures for all business applications.
• Ensure all the required tools to monitor and manage applications are adequately installed and utilized.
• Monitoring all business application’s performance and ensure proper tune-ups are done by the relevant supervisor.
• Managing any system failure for any of the available applications.
• Ensuring that policies/procedures for data backup / recovery of the business applications are within the required uptime and expectations of Management.
• Carries out and performs other related duties as specified and when required and assigned by the Line Manager to improve or enhance the efficiency of department’s work and performance.

• Serves as a Human Resources Information System Specialist in the design, implementation, maintenance and/or operation of an automated HR information system(s).
• Develops plan of action(s), project plan(s), or specifications necessary to carry out the requirements for the HR information system(s)
• Conducts systematic studies to identify long and short term needs of the Human Resources Information System utilized in UDC.
• Provides advice and guidance to management officials on a variety of complex HR problems as they relate to the automated HR system;
• Provides technical assistance on the HR automated system’s procedures and applications; and understand the limitations and capabilities of the infrastructure and how it can support a particular modification or enhancement.
• Provides accurate and timely products to management with information necessary to address difficult and complex HR problems;
• Manage to Implements changes to Oracle modules as new regulations or policies require modifications to the local system(s);
• Bridging the language gap between the HR key members & IT staff.
• Summarizes, evaluates, and develops recommendations relating to current and future administrative management processes and procedures and their development and implementation;
• Make recommendations to the Director of Human Resources on changes necessary to modify HR transaction processing;

SharePoint 2016:
• Create and manage HR department sites, sub sites & Pages inside.
• Create and manage sites / pages layouts.
• Configure sites applications.
• Create and manage users groups and permissions.
• Upload and manage sites contents.
• Create business forms using InfoPath 2013.
• Create workflows using SharePoint Designer 2013.

Projects:
I. Completed Oracle E-Business Suite (HCM) upgrade and process optimization. :
- In depth analysis of system configuration to comply with business process.
- Business Process review and analysis.
- Vendor Technical Evaluation and selection process.
- Manual Business Process Automation.
- Gather and maintain business user’s requirements.
- Project Management.
- Risk management.
- Reporting tools.
- Executive Management reports.
- OBIEE analytics reports management.
- Users Acceptance testing.
- Documents Management. (Business Users requirements, MOM’s, Memo’s, RFP’s, SOW’s, Users Manuals..Etc.)
- Training Planning & Management.
- Data Management & Verification.
- Deliver solutions and manage post implementations follow-ups.
- Conduct System Usage analysis.

II. Sharepoint 2016 Implementation:
- In depth analysis of Sharepoint 2016 features and capabilities.
- Planning, Manage and identify business needs.
- Manage and Maintain Business Users Requirements.
- Manage Business User Requirements Life-Cycle.
- Create, Maintain and manage documents (SOW, Users Requirements, User Manual, ..etc)
- Conduct training and workshop sessions for end users.
- Provide Executive management reports and presentations.
- Gap’s Analysis and closing planning.
- Conduct Process Analysis and re-engineering.
- Manage communications with involved stakeholders.
- Plan and perform User Acceptance Testing.
- Plan, Manage and document test cases.
- Create and manage Team sites.
- Create and configure SharePoint site application.
- Create and administer Training Management system on SharePoint.
- Create and Automate InfoPath 2010 forms.
- Access Rights Management.
- Create and manage Books Library System on SharePoint.
- Change requests management.
- Create Process Flow Charts.
- Deliver solutions to the end users and manage post implementations follow-ups.
- Conduct System Usage analysis.


III. Oracle Business Intelligence Enterprise Edition:


IV. HR Mobile Application:


V. MS Dynamics CRM:



Skills:

A. Planning & Monitoring:


B. Elicitation & Collaboration:


C. Requirements Life Cycle Management:


D. Strategy Analysis:
-

E. Requirement Analysis and Design Definition:


F. Solution Evaluation:

• Company handed me over the total IT projects and agreement which was evaluated and analyzed.
• Monitor and control the service level agreement terms with the suppliers to ensure delivery of HW are made within the agreed target.
• I monitored the contract with Qtel to ensure leased line, internet service, IP phone services, email hosting, web hosting and fax services (OIAB: Office In A box) are installed within time frame.
• Plan and design network infrastructure.
• Plan and manage Vlan’s configuration.
• Manage and coordinate to configure IP Sec VPN with Daman UAE using Cisco ASA firewall.
• Manage and draw network diagrams.
• Managing and controlling the installations of the main hardware in the cabinet rack.
• Cabinet rack Management.
• Installing and organizing network cables.
• Organizing and connecting power chords.
• Connecting and monitoring UPS.
• Manage and control the configuration of Cisco 3650 catalyst switch.
• Manage and configure internal IP Scheme.
• Install Citrix Xenapp to enable virtualized application to be delivered to the users.
• Coordinate with Qtel technical team to configure network equipment provided by Qtel (OIAB) to ensure network and IP configuration compatibility.
• Install, configure, monitor and connect all PC’s, network printers, MFP and network scanners.
• Install, configure, monitor and troubleshoot Vmware Vsphere ESXI 5.
• Manage and control installation and configuration of Active Directory, Domain controller and file server.
• Manage file server configuration and user access permissions.
• Install, configure and deploy TrendMicro antivirus to all machines and servers.
• Install backup server and connect to HP tape library.
• Manage and control installation of HP tape library.
• Manage and control installation of HP Data protector.
• Install HP LTO-5 tapes.
• Configure and manage incremental and full back up on yearly, weekly and daily basis to comply with the company regulations and rules.
• Plan, manage and configure offsite backup tapes a part of business continuity plan.
• Monitor backup sessions and generate different reports from HP Data protector.
• Create Backup policy to explain the data backup mechanism, timing, offsite backup, and tape recycling.
• High level HP Data protector troubleshooting.
• Web controlling management.
• Manage and register company domain names.
• Manage and configure email accounts using OIAB control panel.
• Manage; control and Configure POP3 and IMAP email accounts.
• Install, configure and manage Fargo HDP 5000 Card printer.
• Install and configure EDI Secure card software management and connect to card printer.
• Install, configure and connect EDI card printer.
• Maintain and manage printer’s toners, ribbons and films.
• High level card printers troubleshooting. (EDI secure +240, Fargo HDP 5000)
• Manage the installation and configuration of Biostar access control system.
• Configure and monitor office time attendance sheet and perform various report.
• Perform IT procurement process from A-Z.
• Plan and manage all hardware and software purchasing to comply with business volume and ensures appropriate capacity.
• Manage and apply updates, security patches and configuration changes to all IT systems.
• Perform routine audit to all systems and software.
• IT Assets inventory.
• License’s management and inventory.
• Plan and perform IT infrastructure changes in according to Business Strategy.
• Plan and perform migration from Office In A box to stand alone services.
• Plan and perform migration VIOP system from OIAB to IP Centrex.
• High level IP phones management using IP Centrex control panel.
• Plan, schedule and perform right access management audit.
• Documenting and store servers and network configuration.
• Maintain system logs.
• Manage, control and install outlook emails .
• IP phone management and configuration via IP Centrex control panel.
• please check the CV for more....

Responsible for upgrade windows server 2003 to win server 2008, upgrade win xp to win 7 using SCCM technology.
responsible for compatibility check to the win 7.
Troubleshooting.

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.